Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.7
259 reviews
5 stars
226
4 stars
16
3 stars
6
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the outstanding customer service, highlighting the friendly and helpful staff who kept them informed throughout the repair process.
Quality of Work
Many reviews noted the high quality of repairs, with vehicles looking as good as new after service, and customers expressing satisfaction with the workmanship.
Communication
Frequent updates and clear communication about the repair status were frequently mentioned as a strong point, contributing to a positive customer experience.
Timeliness
Several customers appreciated the quick turnaround times for repairs, often receiving their vehicles back sooner than expected.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often recommending Gerber Collision for future repairs.
- LMlashata mooreNov 8, 20255.0I loved the attention to detail and how helpful the staff was.
- ALAmanda LynchNov 6, 20255.0Everyone was wonderful to work with. They all made this repair easy and quick. I would highly recommend their services.
- JJJAMES JacksonOct 13, 20255.0High quality work i was in the same business before I retired. Satisfy me your pretty good
- JJJamywhitOct 9, 20255.0Every customer service team could take a few lessons from Gerber Collision! When I say the service was top-notch, that’s honestly an understatement. The communication was outstanding—Joanne and the team kept me informed every step of the way, which really put my mind at ease. This was my first accident, and I had no idea what to expect, but Gerber guided me through the entire repair process and kept me updated on any delays. I hope I never need collision repair again, but if I do, Gerber will definitely be my first call. Thank you, Gerber!
- TWTawana WhidbeeSep 25, 20255.0Got rear ended 2 years in a row. Gerber did their thing. My car looks great.
Frequently Asked Questions About Gerber Collision & Glass
What types of auto repair services does Gerber Collision & Glass in Rocky Mount offer?
Gerber Collision & Glass provides collision auto body repair, dent repair, paintless dent repair, bumper repair, windshield replacement, auto glass services, and free repair estimates.
What are the business hours for Gerber Collision & Glass in Rocky Mount?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. It is also closed on holidays like November 27, 2025, December 25, 2025, and January 1, 2026.
Does Gerber Collision & Glass provide any warranty on their repairs?
Yes, they back their automotive collision and glass repairs with a Lifetime Guarantee for as long as you own your vehicle.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa for payments.
How can I contact Gerber Collision & Glass in Rocky Mount?
You can call them at +1 252-443-0060 or email info@gerbercollision.com for inquiries.
Is Gerber Collision & Glass wheelchair accessible?
The shop has restrooms available but does not have wheelchair-accessible restrooms.
Where is Gerber Collision & Glass located in Rocky Mount?
It is located at 2723 S Browntown Rd, Rocky Mount, NC 27804, USA.
What nearby places can I visit when I come to Gerber Collision & Glass?
Nearby you can visit Creative Crafts Flowers for gifts and event planning, or stop by Jammy Mitchell Auto Sales if you're interested in purchasing a used car.
Are there car rental services near Gerber Collision & Glass?
Yes, Hertz car rental agency and U-Haul Neighborhood Dealer truck rental are located nearby, providing convenient rental options while your vehicle is being repaired.
What religious organizations are near Gerber Collision & Glass in Rocky Mount?
Close to the shop are Fellowship of Praise and Crossroads Baptist Church, which you might visit before or after your appointment.