Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.7
260 reviews
5 stars
227
4 stars
16
3 stars
6
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff, highlighting their communication and willingness to assist.
Quality of Work
The quality of repairs received high marks, with many customers expressing satisfaction with the results and noting that their vehicles looked as good as new.
Timeliness
Many reviews mentioned that repairs were completed on time or ahead of schedule, contributing to a positive overall experience.
Communication
Customers appreciated the regular updates and clear communication throughout the repair process, which helped ease concerns during stressful situations.
Mixed Experiences
While most feedback was positive, a few customers reported issues with delays and dissatisfaction with the final results, indicating some inconsistency in service.
- EEEricka Zito (EDZ)Dec 15, 20255.0We had an excellent experience with Gerber Collision & Glass. The staff was knowledgeable, professional, and took the time to explain everything clearly. The repairs were completed on time, and the quality of work was outstanding. I wouldn’t hesitate to use them again or recommend them to others.
- LMlashata mooreNov 8, 20255.0I loved the attention to detail and how helpful the staff was.
- ALAmanda LynchNov 6, 20255.0Everyone was wonderful to work with. They all made this repair easy and quick. I would highly recommend their services.
- JJJAMES JacksonOct 13, 20255.0High quality work i was in the same business before I retired. Satisfy me your pretty good
- JJJamywhitOct 9, 20255.0Every customer service team could take a few lessons from Gerber Collision! When I say the service was top-notch, that’s honestly an understatement. The communication was outstanding—Joanne and the team kept me informed every step of the way, which really put my mind at ease. This was my first accident, and I had no idea what to expect, but Gerber guided me through the entire repair process and kept me updated on any delays. I hope I never need collision repair again, but if I do, Gerber will definitely be my first call. Thank you, Gerber!
Frequently Asked Questions About Gerber Collision & Glass
What types of auto repair services does Gerber Collision & Glass in Rocky Mount offer?
Gerber Collision & Glass provides collision auto body repair, dent repair, paintless dent repair, bumper repair, windshield replacement, auto glass services, and free repair estimates.
What are the business hours for Gerber Collision & Glass in Rocky Mount?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. It is also closed on holidays like November 27, 2025, December 25, 2025, and January 1, 2026.
Does Gerber Collision & Glass provide any warranty on their repairs?
Yes, they back their automotive collision and glass repairs with a Lifetime Guarantee for as long as you own your vehicle.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa for payments.
How can I contact Gerber Collision & Glass in Rocky Mount?
You can call them at +1 252-443-0060 or email info@gerbercollision.com for inquiries.
Is Gerber Collision & Glass wheelchair accessible?
The shop has restrooms available but does not have wheelchair-accessible restrooms.
Where is Gerber Collision & Glass located in Rocky Mount?
It is located at 2723 S Browntown Rd, Rocky Mount, NC 27804, USA.
What nearby places can I visit when I come to Gerber Collision & Glass?
Nearby you can visit Creative Crafts Flowers for gifts and event planning, or stop by Jammy Mitchell Auto Sales if you're interested in purchasing a used car.
Are there car rental services near Gerber Collision & Glass?
Yes, Hertz car rental agency and U-Haul Neighborhood Dealer truck rental are located nearby, providing convenient rental options while your vehicle is being repaired.
What religious organizations are near Gerber Collision & Glass in Rocky Mount?
Close to the shop are Fellowship of Praise and Crossroads Baptist Church, which you might visit before or after your appointment.