Enterprise Rent-A-Car

4.1
536 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Rocky Mount, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jeffreys & Wesleyan location today.

Location

Enterprise Rent-A-Car
1910 N Wesleyan Blvd, Rocky Mount, NC
27804, United States

Hours

Reviews

4.1
536 reviews
5 stars
340
4 stars
76
3 stars
18
2 stars
19
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Muhammad and Jalen.

Mixed Experiences

While some customers had great experiences, others reported issues with service, including unprofessional behavior from management and problems with reservations.

Vehicle Condition

Several reviews mentioned receiving vehicles that were dirty or not well-maintained, impacting the overall rental experience.

Reservation Issues

Customers frequently experienced problems with reservations, including unavailability of reserved vehicles and unexpected changes in terms.

Overall Satisfaction

Despite some negative feedback, many customers expressed a willingness to return and recommended the location for its generally positive service.
  • JK
    Jay Kem
    5 days ago
    3.0
    Not a bad spot if you need a vehicle but it is a 300 dollar holding fee, which they return after they inspect the vehicle opon return FYI.
  • CA
    Crystal Alford
    Nov 14, 2025
    5.0
    Everyone there were very patience and helpful as I fixed an issue with my bank and held my rental car till I got it straight.
  • EB
    ellen baker
    Nov 7, 2025
    1.0
    The first visit was bad but not their fault. My SIL needed a rental while her car was being repaired. No one told her she had to make a deposit and it had to be on a card in her name. She didn't have one. The second time she had called and scheduled a rental. When we got there they had no car for her. Mind you, we drove 20 miles. I would NOT recommend them to anybody!!!
  • SL
    Sandy Lankford
    Oct 21, 2025
    5.0
    Best customer service in Rocky Mount! All the employees are so nice and helpful.
  • JB
    J Branch
    Oct 12, 2025
    5.0
    Everyone there was so nice and friendly. Especially those who picked me up and dropped me off while my car was being repaired. What a great service that I didn't know about. The staff is super helpful and nice

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Rocky Mount, NC?

You can rent a wide range of vehicles including cars, vans, luxury cars, and more to suit your needs at Enterprise Rent-A-Car in Rocky Mount, NC.

Where is the Enterprise Rent-A-Car location in Rocky Mount?

The Enterprise Rent-A-Car is located at 1910 N Wesleyan Blvd, Rocky Mount, NC 27804, USA.