AutoZone Auto Parts

4.4
326 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Benvenue Rd in Rocky Mount, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rocky Mount, NC or call us at (252) 443-0224.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1495 Benvenue Rd, Rocky Mount, NC
27804, United States

Hours

Reviews

4.4
326 reviews
5 stars
216
4 stars
58
3 stars
28
2 stars
9
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, particularly highlighting employees like Brittany and Cheryl for their helpfulness and friendliness.

Staff Knowledge

Customers noted the staff's knowledge and ability to assist with vehicle issues, often providing valuable advice and solutions.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Product Availability

The store generally has a good selection of parts, although some customers mentioned instances of items being out of stock.

Quick Service

Customers appreciated the fast and efficient service, often being able to get in and out quickly.
  • TR
    Tinay Richardson
    Oct 16, 2025
    5.0
    Teon what a great help, his Customer Service was impeccable.
  • CM
    Corey McLaurin
    Sep 8, 2025
    5.0
    There are not enough stars to express how I feel about this AutoZone store in Rocky Mount, North Carolina. I broke down on the highway and was literally stuck at the rest area 4 miles away from them and Cheryl, the Manager and her staff, which includes Scott, Sherry, Bill, Elbert and Christine, took absolute care of me. They literally brought everything I needed to me at the Nash County rest area along the highway. I am forever in their debt. They were all true guardian angels. If you are ever in the area, even if you don’t need anything from the auto store stop in and say hello. They are well worth it. Thanks again to all the great employees of Auto Zone at exit 141 Rocky Mount, NC.
  • HW
    Heidi Washburne
    Sep 2, 2025
    5.0
    I'm in and out of the Benevenue AutoZone all the time and have always left with either the part I needed or some new information. Cheryl is particularly helpful. TJ has never disappointed. Sherry is quick to get what I need or an answer. This location is fantastic and my go-to for diy auto care.
  • JB
    Jessica Blossom
    Jul 15, 2025
    5.0
    Came in the young lady Brittany gave me such a uplifting spirit she help me with no hesitation she knew exactly what was best for my vehicle at the time and of course the smile lifted my heart I would like to show my thanks for her customer service on that day thank you so much.
  • QB
    Quadeidra Bulluck
    Jul 15, 2025
    5.0
    The customer service at this location is always amazing. Any time that I have been here and Brittney is working, she is always the most helpful and smiling. She’s a great asset to this location!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Rocky Mount?

The store is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Rocky Mount?

It is located at 1495 Benvenue Rd, Rocky Mount, NC 27804, USA.