Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N. Grace St. in Rocky Mount, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rocky Mount, NC or call us at (252) 977-6700.
Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude and unprofessional.
Staff Knowledge
Many customers appreciate the staff's knowledge about parts and vehicles, though some express concerns about a lack of expertise among certain employees.
Speed of Service
Customers report varying experiences with service speed, with some noting quick assistance while others experienced long wait times.
Store Environment
The cleanliness and organization of the store received positive feedback, although some reviews mentioned a negative atmosphere.
Product Availability
Most customers found the store stocked with necessary parts, but there were instances of items being unavailable or incorrect.
JR
Jaii Rose
Nov 4, 2025
1.0
Every one slow nobody helps until they want to I. Even in line 26 minutes and only me and one other customer in here this is said like frfr I would not go here or in sunset they all slow and don’t care about ur time frame and the nasty
JK
Jay Kem
Sep 22, 2025
5.0
Helpful thanks
MP
Ms. Perry
Aug 6, 2025
5.0
10/10 recommend! Really appreciate Rodney the parts manager going out of his way to change my battery out in the rain. Thank you Sir.
SM
Suzanne Murray
Oct 28, 2021
3.0
initially pleased with friendly staff, checked and charged my battery, BUT then "couldn't understand why unable to check alternator". I made it 15 miles to a competitive chain store who was able to check it. Just took a little effort. The "other store" is where I bought alternator and since then a radiator.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Rocky Mount, NC?
AutoZone Auto Parts in Rocky Mount, NC is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Which brands of auto parts are available at AutoZone Auto Parts on N. Grace St?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts in Rocky Mount offer in-store pickup and same-day delivery?
Yes, AutoZone offers in-store pickup as well as same-day delivery services.
Where is AutoZone Auto Parts located in Rocky Mount?
The store is located at 201 N Grace St, Rocky Mount, NC 27804, USA.
Can customers contact AutoZone Auto Parts by email or phone?
Yes, customers can email customer.service@autozone.com or call the main phone number at (252) 977-6700.
What types of products can I find at the AutoZone store on N. Grace St?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
How can nearby places like Kangaroo Express and BP gas stations help AutoZone customers?
Customers can conveniently fuel up their vehicles at nearby Kangaroo Express or BP gas stations before or after shopping for auto parts at AutoZone.
Are there dining options close to AutoZone Auto Parts on N. Grace St?
Yes, New China Restaurant is nearby where customers can enjoy a meal before or after their visit to AutoZone.
What nearby stores might customers visit along with AutoZone Auto Parts?
Nearby stores like Dollar General and Piggly Wiggly offer discount and grocery shopping options for customers in the area.
How can nearby services like OIC Family Medical Center or Western Union be useful for AutoZone customers?
Customers visiting AutoZone can also access nearby medical services at OIC Family Medical Center or handle financial transactions at Western Union conveniently in the area.