Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. Grace St. in Rocky Mount, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rocky Mount, NC or call us at (252) 977-6700.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Knowledgeable Staff
Many customers appreciated the knowledgeable staff who were able to assist with finding the right parts and providing useful information.
Speed of Service
Customers reported varying experiences with service speed, with some noting quick and efficient service while others experienced long wait times.
Store Environment
The cleanliness and organization of the store were generally praised, although some reviews mentioned a negative atmosphere and unprofessional behavior from certain staff.
JJ
jeremy jacobs
3 days ago
5.0
Great service great ppl.. welcome smiles
BB
Brandy Baker
Dec 27, 2025
1.0
Customer service is trash. I took 2 batteries there at two different times left them there for hours to get no charge & for them to tell me they are bad batteries which was a lie. Went to Walmart & they took care of it for me
JR
Jaii Rose
Nov 4, 2025
1.0
Every one slow nobody helps until they want to I. Even in line 26 minutes and only me and one other customer in here this is said like frfr I would not go here or in sunset they all slow and don’t care about ur time frame and the nasty
JK
Jay Kem
Sep 22, 2025
5.0
Helpful thanks
MP
Ms. Perry
Aug 6, 2025
5.0
10/10 recommend! Really appreciate Rodney the parts manager going out of his way to change my battery out in the rain. Thank you Sir.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Rocky Mount, NC?
AutoZone Auto Parts in Rocky Mount, NC is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Which brands of auto parts are available at AutoZone Auto Parts on N. Grace St?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts in Rocky Mount offer in-store pickup and same-day delivery?
Yes, AutoZone offers in-store pickup as well as same-day delivery services.
Where is AutoZone Auto Parts located in Rocky Mount?
The store is located at 201 N Grace St, Rocky Mount, NC 27804, USA.
Can customers contact AutoZone Auto Parts by email or phone?
Yes, customers can email customer.service@autozone.com or call the main phone number at (252) 977-6700.
What types of products can I find at the AutoZone store on N. Grace St?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
How can nearby places like Kangaroo Express and BP gas stations help AutoZone customers?
Customers can conveniently fuel up their vehicles at nearby Kangaroo Express or BP gas stations before or after shopping for auto parts at AutoZone.
Are there dining options close to AutoZone Auto Parts on N. Grace St?
Yes, New China Restaurant is nearby where customers can enjoy a meal before or after their visit to AutoZone.
What nearby stores might customers visit along with AutoZone Auto Parts?
Nearby stores like Dollar General and Piggly Wiggly offer discount and grocery shopping options for customers in the area.
How can nearby services like OIC Family Medical Center or Western Union be useful for AutoZone customers?
Customers visiting AutoZone can also access nearby medical services at OIC Family Medical Center or handle financial transactions at Western Union conveniently in the area.