Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1917 Sunset Ave in Rocky Mount offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
201 reviews
5 stars
108
4 stars
50
3 stars
22
2 stars
9
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Kelsey and Dylan.
Product Availability
Customers frequently noted that the store usually has the parts they need, although there were some instances of incorrect items being sold.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and unhelpful staff in certain situations, leading to lost customers.
Installation Assistance
Several customers expressed disappointment when staff refused to assist with installations, contrasting with positive past experiences.
Pricing Concerns
Some customers mentioned that prices were a bit high, but still preferred this store over competitors due to better service.
- EWEdward WynneNov 16, 20255.0Needed a fog light bulb and that's what I got
- ZDZO6 DylanNov 6, 20255.0Kelsey is awesome! Always appreciate the stellar service from him and his crew!
- XSXtra SmoothSep 22, 20253.0Ok. Online order wasn't ready for pickup even after 40 minutes from placing it. However staff was quick to pull items once they had a chance
- CBCrystal BarnesSep 6, 20255.0A huge thank you to Kelsey Nicholson. I feel as if he went the extra and beyond in helping me as a woman that knows zero about this situation at hand. You performed an amazing Job! For that I thank you with the uttermost gratitude and appreciation within. For great customer service, and the ability at understanding any issues, please ask for Kelsey Nicholson.
- JPJay PorterSep 1, 20255.0I had went to two other Auto parts store before coming to store#04970 and AutoZone on grace st. Rocky Mount is sorry the man with the dreads came to help with my battery I'm asking him can he replace it he didn't even try to replace it but anyway Kelsey the store manager at advanced auto told me come see him and he took great care of me a long with trying to help others at the time , and he didn't care wat it took to get my battery out he did it and replaced it Thank You Kelsey
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 1917 Sunset Ave offer?
Advance Auto Parts provides automotive aftermarket products including batteries, oil filters, brakes, and alternators, along with free services like battery testing, installation, engine code scanning, and battery recycling.
Can Advance Auto Parts install a new car battery for me?
Yes, free battery installation is available with purchase at most locations, including the Rocky Mount store.
Does Advance Auto Parts offer oil recycling services?
Yes, they will recycle your used motor oil, with some exclusions.
What payment options are accepted at Advance Auto Parts in Rocky Mount?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 1917 Sunset Ave?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Do you offer curbside pickup at this location?
Yes, curbside pickup is available at the Rocky Mount Advance Auto Parts store.
Are there any nearby automotive repair centers where I can get services not offered at Advance Auto Parts?
Yes, nearby automotive repair centers include Ralph's Tune-up & Automotive Repair, Carquest Auto Parts, Bottoms Tire & Automotive Center, and Auto Phonics, where you can get repairs and services Advance Auto Parts does not offer.
Is there convenient parking available at the Advance Auto Parts store?
Yes, free parking lot with wheelchair accessible parking is available at the store for customer convenience.
What nearby places can I visit after shopping at Advance Auto Parts at Rocky Mount?
Nearby you can visit Western Sizzlin Steak House for a meal, Smith Florist for flowers and gifts, or enjoy some shopping at Aaron's Inc. and Modern Products.
How can nearby transit or shipping centers help me when visiting Advance Auto Parts?
The nearby UPS Access Point location can assist with courier and shipping needs, making it easy to send or receive packages when you're in the area visiting Advance Auto Parts.