Enterprise Rent-A-Car

4.1
228 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Rockingham, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rockingham location today.

Location

Enterprise Rent-A-Car
702 E Broad Ave, Rockingham, NC
28379, United States

Hours

Reviews

4.1
228 reviews
5 stars
142
4 stars
37
3 stars
12
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like JuNiya and Olin for their exceptional service.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.

Cleanliness and Vehicle Condition

There were mixed reviews regarding the cleanliness of vehicles, with some customers reporting issues such as unclean cars and unpleasant odors.

Professionalism

While some staff were commended for their professionalism, others faced criticism for rudeness and unhelpfulness, particularly in handling reservations.

Overall Experience

Customer experiences varied widely, with some expressing satisfaction and intent to return, while others reported significant frustrations and negative experiences.
  • JR
    Jessie Rogers
    Nov 16, 2025
    1.0
    Rental very misleading. When it said total due the day of the rental it didnt say a $300 deposit was mandatory along with the rental fee. I didnt expect this out of Enterprise. First time renting through them personally. I have rented several times for work purposes and never had the issue. It was in the fine print, why not add it in the online process showing a deposit was required.
  • AS
    Andre Sterling
    Nov 7, 2025
    5.0
    Online reservation was quick and simple. Manager Juniya Jones provided outstanding customer service!!!!
  • AB
    Anjelique Braxton
    Nov 4, 2025
    4.0
    Rockingham definitely has some of the best customer service i have sen in a long time. Juniyah and halea were the best also the other older gentleman he has a good sense of humor 😄
  • DM
    Darrell Millner
    Oct 17, 2025
    4.0
    Wonderful customer service, we were passing thru town in an "Enterprise" rental car, battery in our car fob about to die and JuNiya replaced it immediately and with a smile, even helped with another issue. No I can't rate the entire operation as we didn't rent from them, but I would certainly consider it in the future
  • CB
    Christopher Brown
    Oct 16, 2025
    5.0
    JiNiya, you are the best. Thank you for making sure that we had everything that was needed for a safe and comfortable trip. You and the crew are 10 star performers in my book. Thank you for taking pride in your work and just helping people.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Rockingham, NC?

Enterprise Rent-A-Car is located at 702 E Broad Ave, Rockingham, NC 28379.

What are the operating hours for Enterprise Rent-A-Car in Rockingham?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.