Enterprise Rent-A-Car

Reviews

• LE

  Letitia Eller

  5 days ago
  5.0
  Awesome staff! Quick and simple!!
• DL

  David Learned

  6 days ago
  5.0
  Customer service was great! Ryan made sure I was happy with the vehicle , and upon my return he made sure I had a ride coming for me.
• TF

  Trey Ford

  Feb 10, 2026
  5.0
  100 percent every time
• EA

  erica armstrong

  Jan 29, 2026
  1.0
  I had insurance rental with two claims and the 1st claim rental expired nobody contacted till 5 days later. And I had to resolve the issue my self after they took the 5 day rental off my debt card and didn’t want to email me a receipt so the insurance could reimburse me my money. So I would advise you not to use enterprise.
• UP

  Universell Promoters

  Jan 10, 2026
  1.0
  A representative of our company went to rent a vehicle from this particular branch in Rockingham North Carolina and received ,the worst customer service there and to make things clear we're not blaming, Enterprise in general and it's other branches or "counters " just this particular establishment , here on 01/10/26 where at least one of the individuals on the inside was the manager who was corresponding to a reservation of our particular visit and was very unprofessional and rude and denied our person of interest who was there to do a review on their rental services and customer service and failed provide our representative with the rightful response of renting the vehicle that was confirmed over the phone by Enterprise representative who confirmed the picking up of the compact vehicle with the confirmation number and through voice confirmation of the compact vehicle that they was denied of upon arrival and was turned around basically at the door regardless of what our representative having on their phone for confirmation of retrieval of the vehicle and traveled a long way to rent the vehicle with the pre- reservation made over the phone again the representative was unprofessional and also our representative said, there was a gentleman also sitting at a desk who he asked, if they could assist them in the matter and the person on the inside at the desk responded to our representative that it wasn't their job so we contacted beyond customer service and went to the proper channels to ensure that this would at least be given full attention! WE believe in the integrity of all businesses really yielding to the Golden Rule, that the customers are always right otherwise what business can stand without the customers consumptions, is it not, the "why ", point of reason for businesses to reach out for reviews 🤔 Our Question is to Enterprise, a well known establishment, would you let two obviously untrained individuals ruin the integrity of your business which will like a cancer, slowly but surely affect your business, and if not for your's then what about your customers integrity with the right to consume without prejudice 🤔 Disclaimer: we have rented from Enterprise before an Enterprise usually offers great customer service at various establishments, we're just waiting for the facts that one establishment does not define the whole corporation, and we believe that these individuals should be reprimanded at the least and properly retrained.👋😎

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