Enterprise Rent-A-Car

3.7
280 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Roanoke Rapids, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roanoke Rapids location today.

Location

Enterprise Rent-A-Car
201 Becker Dr, Roanoke Rapids, NC
27870, United States

Hours

Reviews

3.7
280 reviews
5 stars
163
4 stars
27
3 stars
8
2 stars
8
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their helpfulness and professionalism, many others reported poor customer service, including unprofessional behavior and lack of communication.

Reservation Issues

Numerous customers experienced problems with reservations, including confirmed bookings not being honored and a lack of available vehicles upon arrival.

Vehicle Condition

Several reviews mentioned receiving dirty or poorly maintained vehicles, with issues such as expired tags and mechanical problems.

Mixed Experiences

Some customers had positive experiences with quick service and friendly staff, while others reported significant frustrations and dissatisfaction with the overall service.
  • IJ
    Ivan Jackson
    5 days ago
    5.0
    Very professional, had a great experience using the rental and plan to comeback again.
  • SH
    Sequita Harris
    6 days ago
    5.0
    I had an excellent experience at Enterprise Car Rental, thanks to Calvin Manager, the Assistant Manager. His professionalism stood out from the moment I arrived. He was attentive, patient, and genuinely focused on helping me. Even though the store was scheduled to close at noon and I arrived about five minutes late, Calvin still assisted me without any issues or hesitation. He made the process smooth and stress-free, which I truly appreciated. Customer service like this makes a big difference. Thank you, Calvin, for going above and beyond!
  • DP
    Deborah Prater
    Dec 27, 2025
    5.0
    The local Enterprise manager, is great to work with. He tries hard to get you the vehicle you need. A definite asset to the company.
  • HH
    Hehhhd Hsbbss
    Dec 11, 2025
    1.0
    This location never has a decent amount to choose from. One car at a rental ready to rent is crazy
  • JS
    Jacob Snowden
    Dec 2, 2025
    5.0
    Enterprise may not deserve 5 stars but Matt and Andrea do for sure as they are both amazing! They went out of their way to help me get things worked out and are incredibly friendly and professional!

Frequently Asked Questions About Enterprise Rent-A-Car

What type of vehicles can I rent at Enterprise Rent-A-Car in Roanoke Rapids?

Enterprise Rent-A-Car in Roanoke Rapids offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks.

What are the operating hours for Enterprise Rent-A-Car in Roanoke Rapids?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.