Renting a car at Jacksonville Ellis Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Jacksonville Ellis Airport today.
Exceptional service, great vehicle selection. Overall, very pleasant experience.
SB
Shane Burnett
Apr 12, 2026
1.0
The workers at this place are very rude. I am already in a rental through an insurance claim, and the original rental location didn't have a full size car, so I got a midsize until I can switch out. Enterprise said to take it here to do a switch out, but the lady here said "she has over 70 cars on the lot but they have to be there for people coming in on flights" and she wasn't going to do a switch out. Said " she doesn't do switch outs there". I don't know if they work on commission or what it is, but it's been 3 days trying to get my car switched out. Had a new reservation today for a different location at 9:00 and now they just called me and said they don't have any cars. Seems like once they get you in a car and it's paid for, they don't care about anything after that. If it's not a " new rental" they are not wasting their time on you.
As for the auto reply telling me to go to t a certain site and send them the info. How can you do that if they are closed on the weekend? Why not just take care of the concern right here where everyone can actually see if you do anything to help
DS
Deven Sanabria
Apr 1, 2026
5.0
Thks was an amazing experience. Tara from OAJ enterprise took care of my reservation and every contract renewal for over six months with out fail. She was courteous, helpful and more then knowledgeable when it came to my team and I with our contracts and rentals. 10/10!!!!
MD
Michelle Dowdle
Mar 25, 2026
1.0
Charged fees that were not applicable. Surrogate driver for a disabled person. Did not have correct dates on rental.
ET
Elizabeth Townsend
Feb 18, 2026
5.0
Tara was so helpful! We were 11 hours from home and our car broke down! She was so helpful!!
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