Mavis Tires & Brakes

4.8
355 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Randleman.

Location

Mavis Tires & Brakes
102 Pointe S Dr, Randleman, NC
27317, United States

Hours

Reviews

4.8
355 reviews
5 stars
334
4 stars
6
3 stars
1
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide clear communication.

Quick Service

Many reviews noted the fast turnaround times for tire repairs and maintenance, with several customers expressing satisfaction with being in and out quickly.

Honesty and Transparency

Several customers appreciated the honesty of the staff regarding necessary repairs, with some noting that they were not pressured into unnecessary services.

Clean Environment

The waiting area was frequently described as clean and comfortable, contributing to a positive overall experience.

Knowledgeable Staff

Customers highlighted the expertise of the staff, who were able to diagnose issues effectively and provide appropriate solutions.
  • JW
    Jeff Wilson
    Nov 9, 2025
    5.0
    Great service very friendly
  • CS
    cody scott
    Nov 9, 2025
    5.0
    This is a great place. Definitely recommend going here. They have great service and super nice employees. I will come here anytime I have a problem.
  • AA
    AutoHelix
    Nov 7, 2025
    1.0
    Came in for a simple alignment. They refused to do it because I have a torn tie rod boot - even though the tie rod end itself has zero play and is functioning perfectly fine. A torn boot is a protective rubber cover. It doesn't affect alignment and it doesn't mean the part is about to fail. It's a maintenance issue that develops over time, not an immediate safety concern. I've been working on cars for 20 years. I have an associate's degree in automotive technology and took automotive programs in high school. I know what I'm talking about. I checked the tie rod end myself - zero play. The only reason I came to them is because I don't have an alignment machine in my backyard. The reason I wasn't concerned: 1) There was zero play in the joint. 2) The tear was very small - I could easily pack it with grease to protect it. 3) This is an old car that gets driven very little, so it's not like it's racking up miles of wear and tear. They kept apologizing and saying "it's against our rules" and "we don't want comebacks." I don't care about their corporate policy - a tight tie rod end with no play is perfectly safe to align. They wasted my time and refused to do the job I came in for over a non-issue. If the joint had actual play or looseness, I'd understand. But refusing service when the part is functioning fine? That's just covering their own butt at the customer's expense. I won't be back. There are plenty of shops that will actually do the work instead of hiding behind unnecessary policies.
  • KH
    Kayla Hedgecock
    Oct 21, 2025
    5.0
    Julyien was quick to assess the issue and find the culprit...a nail in my tire. It was able to be plugged quickly and I was able to work fast. Thanks Julyien!
  • CL
    Corrie Lovee
    Oct 11, 2025
    5.0
    Mavis in Randleman is the best place around for tire and oil service! I always come back as they take the best care of me and ensure that my car is properly maintained.

Frequently Asked Questions About Mavis Tires & Brakes

What types of tires are available at Mavis Tires & Brakes in Randleman?

Mavis Tires & Brakes offers a wide selection of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Michelin, Yokohama, Hankook, and many more.

What auto services does Mavis Tires & Brakes provide besides tire sales?

Besides tire sales, Mavis Tires & Brakes offers services such as brakes, wheel alignment, oil changes, batteries, suspension and exhaust repair, tire repair, air conditioning services, and vehicle maintenance.