Zips Car Wash

4.0
1388 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
2402 Wake Forest Rd, Raleigh, NC
27608, United States

Hours

Reviews

4.0
1,388 reviews
5 stars
894
4 stars
102
3 stars
73
2 stars
74
1 star
245

What are people saying?

AI-generated from recent customer reviews

Customer Service

Chris and other staff members received high praise for their friendly, helpful, and professional service.

Wash Quality

Several customers reported dissatisfaction with the effectiveness of the car wash, noting that their cars remained dirty after service.

Membership Issues

Some customers experienced confusion or dissatisfaction regarding membership charges and services.

Staff Efficiency

Many reviews highlighted the efficiency of the staff, particularly in managing busy times and assisting customers.

Facility Cleanliness

The facility was generally noted as clean, but there were complaints about the cleanliness of towels provided for drying.
  • AC
    Allison Cain
    Nov 10, 2025
    5.0
    Great experience with my car wash and Chris who helped me get a great deal.
  • OC
    Olivia Cisneros
    Nov 7, 2025
    5.0
    Chris was super friendly and helped me sign up for a membership. I will definitely be back!
  • HF
    H F
    Oct 29, 2025
    5.0
    Ever since Mike has been in the manager position, this Carwash gets five stars. Utterly mediocre Carwash until Mike stepped in, but now gets five stars. Thank you Mike!
  • CB
    Cynthia Buchanan
    Oct 21, 2025
    5.0
    Chris at the check in greeted me with a smile and enthusiasm. (My car was looking rough- parked for 3 weeeks while on vacation). He was knowledgeable about all the wash options and helped remove some pesky pine straw from under the wipers before proceeding to the wash bay. Great experience and quick! Thanks Chris & Zips team
  • TC
    Tiara Chambers
    Oct 12, 2025
    1.0
    Paid for a $24 treatment that included wash, 2 coats of wax, and tire shine. When my car came out of the wash it was relatively the same dirty car that went in. Despite the bristles going over my car you could still see bird poop and the gunk that was on my car before it went through. There was no tire shine nor wax , which I paid extra for. When I told the car wash attendant he told me that ownership doesn’t fix any issues that the car wash has. He was able to provide me some tire shine that I could manually apply to my tires which was nice. I also had to go over the debris on my car manually with the towels and cleaner solution the car wash provided. To make things worst the vacuums weren’t on “due to the rain “ and it was in fact drizzling outside. Really wished I would’ve saved myself the added hassle and just went somewhere else. Ultimately I wish I could rate them lower and I wish I would’ve saved my money on this expensive car wash that under performs.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers quick express car wash services that include free self-service vacuums and detailing amenities. They also have an UNLIMITED™ membership program with daily wash privileges.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM. On holidays like Christmas Eve and New Year's Eve, they operate from 8:00 AM to 5:00 PM, and they are closed on Thanksgiving Day and Christmas Day.