Zips Car Wash

4.3
1814 reviews
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Business Details

9200 Brier Creek Pkwy, Raleigh, NC
27617, United States
(984) 985-3845
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
9200 Brier Creek Pkwy, Raleigh, NC
27617, United States

Hours

Reviews

4.3
1,814 reviews
5 stars
1,320
4 stars
156
3 stars
95
2 stars
52
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism, particularly from certain employees.

Service Quality

Many customers expressed dissatisfaction with the quality of the car wash, noting that their vehicles were not cleaned properly and that equipment was often malfunctioning.

Staff Recognition

JQ received numerous positive mentions for his exceptional service, with many customers highlighting his professionalism and helpfulness.

Maintenance Issues

Several reviews pointed out the need for better maintenance of the facility, including non-working vacuums and dirty towels.

Value for Money

Customers were divided on the value of the service, with some feeling it was worth the price while others felt they could get better service elsewhere.
  • NS
    Natalie Singer
    5 days ago
    1.0
    The vacuums were great, but the car wash itself... nope. When I pulled up to the gate, the attendant (who REEKED of marijuana) started speaking to me in French, then said he didn't think I spoke English. He then started wondering why the Basic and Basic Plus washes have similar names. Dude, I don't know, I don't work here. The entire transaction was awkward and made me feel uncomfortable. The wash itself wasn't very good. I noticed the back and front ends were still dirty. Kinda feel like I wasted $18. I was considering buying a membership, but I won't be back.
  • DR
    David Robbins
    Dec 20, 2025
    5.0
    Always Had a wonderful Experience Getting My High County Exterior Detailed
  • DC
    David Curtis
    Dec 15, 2025
    1.0
    Basic is $12, the guy taking credit cards asked if I wanted my wheels washed, which of course I did, so that bumped it to $18. The windshield wasn't completely cleaned, neither was the back of the car, nor the wheels totally. My car wasn't even that dirty, but ended up looking worse since the dirty water wasn't fully rinsed off either. A complete waste of money, I should have taken pictures before I finished cleaning it myself! Just a normal-sized SUV (Q5), nothing large or oddly shaped, either. Will never go back!
  • SJ
    Shirley Jasper
    Nov 16, 2025
    1.0
    Save your money. Wish I would have gotten out and checked before I pulled off. Worse $25.00 car wash ever!! And they want you to join a membership?!?! Nooo way! I won’t be going back
  • KW
    Kentoria Wright
    Nov 8, 2025
    3.0
    Decent staff, but they need to replace the vacuums. It's sad when you go through a wash and have to go somewhere else to vacuum.
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Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers express car wash services with free self-service vacuums and detailing amenities at every wash.

Where is Zips Car Wash located?

Zips Car Wash is located at 9200 Brier Creek Pkwy, Raleigh, NC 27617, USA.