Certified by Valvoline Instant Oil Change • Mar 08, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Raleigh.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Free parking garageNot available
Free parking lotNot available
Free street parkingNot available
On-site parkingNot available
Paid parking garageNot available
Paid parking lotNot available
Paid street parkingNot available
Location
Certified by Valvoline Instant Oil Change • Mar 08, 2026
Certified by Valvoline Instant Oil Change • Mar 08, 2026
Reviews
4.1
419 reviews
5 stars
301
4 stars
30
3 stars
7
2 stars
10
1 star
71
GR
Galen Schultz (Rain)
1 day ago
5.0
Got an inspection. Service was very fast. I was there less than 10 minutes.
DT
David Turpin
Mar 5, 2026
5.0
Technician was great , professional and concise. Very good customer
RR
Rachel
Mar 2, 2026
1.0
Went to get my oil changed today and the team WAY overfilled my oil. When I was shown the dipstick, I explained to the service technician--I believe his name was Nicholas--that the oil level was overfilled which can cause serious engine issues.
Nicholas seemed entirely uninterested in fixing the issue and stated that oil should be filled to the second dot, which is entirely untrue. I then explained to the technician that the second dot actually implies that it is overfilled so anything above the second dot is serious, especially when it is THIS overfilled. Technician stated that it was slightly over the second dot so the oil level was good and overall was not receptive to the feedback that he could be contributing to serious engine issues. He offered to "recheck" the oil level and showed a dipstick that was slightly under the second dot. He was ignoring the issue and rushing me out by walking away from my car to direct me out of the bay, despite no other customers.
Since the technician was clearly uninterested in fixing the issue, I eventually left to deal with the issue on my own. I evaluated the dipstick on my own and as you can see in the attached picture, the oil is about an inch I called the store and the number does not even go to a Valvoline it just says "Your rosie number only access calls from test numbers add your number as a test or add your card to launch rosie" and immediately hangs up so there is no way to actually reach them. I then called another Valvoline to see if they would fix the issue but there was no answer and also no voicemail. Eventually, a different auto shop was willing to drain it for me.
Do not take your car to this Valvoline, their technicians do not care about the quality of their work and don't care about your engine. Take your car to an actual mechanic
TS
Toyette Sullivan
Feb 26, 2026
3.0
The person who assisted me was a bit rude. He told me I purchased the wrong Groupon and then proceeded to scan it which disabled it. He rushed through my recommendations and confused me with his advice about my next oil change. Stating he wrote 3,000 miles on the sticker although it should be 10, 000 miles.
AK
Andy Kennell
Feb 23, 2026
5.0
All employees were very professional. Facility was very clean & organized which indicates the employees take pride in their work.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change on Falls of Neuse Road offer?
They offer quick, stay-in-your-car oil changes and a range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change on Falls of Neuse Road?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 5:30 PM, and Sunday from 8:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for service at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When was the Valvoline Instant Oil Change location on Falls of Neuse Road opened?
This location opened on August 28, 2017.
What is the address and contact information for Valvoline Instant Oil Change on Falls of Neuse Road?
The address is 8315 Falls of Neuse Road, Raleigh, NC 27615. The main phone number is +1 919-278-7868 and the alternate phone is +1 800-327-8242.
Are there any car wash services nearby Valvoline Instant Oil Change on Falls of Neuse Road?
Yes, Rocket Wash Express, Autobell Car Wash, and Supreme Carwash are nearby car wash and auto detailing services you can visit before or after your oil change.
Can I visit other vehicle-related service providers near Valvoline Instant Oil Change on Falls of Neuse Road?
Yes, in addition to Valvoline, there are nearby automotive repair and car wash services like Supreme Carwash to assist with various vehicle care needs.
What other professional or medical services are available near Valvoline Instant Oil Change?
Nearby you can find dental offices such as Gregg Festa DDS and VP Dental, law services like Triangle Law Group and Abogada Monica Ladd, plus chiropractic and physical therapy centers.
Does Valvoline Instant Oil Change have an online presence and how can I learn more?
Yes, you can visit their official page at https://store.vioc.com/nc/raleigh/8315-falls-of-neuse-road or their Facebook page for updates and information.
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