Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Raleigh.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
8315 Falls of Neuse Road, Raleigh, NC
27615, United States
Hours
Reviews
4.2
382 reviews
5 stars
277
4 stars
27
3 stars
6
2 stars
8
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individual team members providing exceptional service.
Efficiency
Numerous reviews highlighted the quick service and minimal wait times, with many customers being in and out in under 15 minutes.
Honesty
Several customers appreciated the honesty of the staff, noting that they were not pressured into unnecessary services and were informed about the actual condition of their vehicles.
Mixed Experiences
While many reviews were positive, there were some complaints regarding upselling tactics and service issues, particularly related to inspections and battery replacements.
Overall Satisfaction
Overall, the location received high marks for its service quality, with many customers expressing their intention to return and recommend the business to others.
- APAndrea PascuzziNov 16, 20255.0This is the second time I have been to Valvoline on 8315 Falls of Neuse Rd, Raleigh, NC 27615. I had a great experience both times. I went for an oil change today. The service was fast and affordable. I was able to get a coupon online too. The manager K1 had good spirit about him; nice and friendly. I did not feel uncomfortable or pressured like I generally do at other establishments. This specific establishment appears to be extremely well managed and everyone is professional. This was the first oil change I had that someone showed me the oil dipstick so I could see my oil was filled up properly. Before closing the hood, the mechanic (I wish I knew his name to give him kudos) verbally checked off everything that needed to be checked, and said ticket complete. It was nice knowing I was getting back on the road safely. I will 100% be back and I highly recommend going here! Thank you! :)
- WSWickham SimondsNov 6, 20255.0This place always takes great care of my car and me. The staff is excellent! I would like to give a special “hat tip” to Barkim and Brian - they are knowledgeable, proficient, personable, and a real pleasure to deal with every time!
- DWDavid WilliamsOct 24, 20255.0Barkim and team were fast, friendly, and very helpful. My card was having difficulty processing and they were very patient while I figured things out. Awesome team all around!
- FWFrankie WomackOct 22, 20255.0Prompt and quick service. The team made good recommendations about needing to change my air filter. Service cost was reasonable.
- LLLuke LenzenOct 18, 20255.0I have a Rivian EV so I don't get oil changes but use this location for my annual state inspection and they have always done well but the crew you had on the morning of 10/18/2025 was awesome. All the gentlemen were kind, professional, and fast.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change on Falls of Neuse Road offer?
They offer quick, stay-in-your-car oil changes and a range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change on Falls of Neuse Road?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 5:30 PM, and Sunday from 8:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for service at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When was the Valvoline Instant Oil Change location on Falls of Neuse Road opened?
This location opened on August 28, 2017.
What is the address and contact information for Valvoline Instant Oil Change on Falls of Neuse Road?
The address is 8315 Falls of Neuse Road, Raleigh, NC 27615. The main phone number is +1 919-278-7868 and the alternate phone is +1 800-327-8242.
Are there any car wash services nearby Valvoline Instant Oil Change on Falls of Neuse Road?
Yes, Rocket Wash Express, Autobell Car Wash, and Supreme Carwash are nearby car wash and auto detailing services you can visit before or after your oil change.
Can I visit other vehicle-related service providers near Valvoline Instant Oil Change on Falls of Neuse Road?
Yes, in addition to Valvoline, there are nearby automotive repair and car wash services like Supreme Carwash to assist with various vehicle care needs.
What other professional or medical services are available near Valvoline Instant Oil Change?
Nearby you can find dental offices such as Gregg Festa DDS and VP Dental, law services like Triangle Law Group and Abogada Monica Ladd, plus chiropractic and physical therapy centers.
Does Valvoline Instant Oil Change have an online presence and how can I learn more?
Yes, you can visit their official page at https://store.vioc.com/nc/raleigh/8315-falls-of-neuse-road or their Facebook page for updates and information.