Business Details
About
Truck DealerTruck Repair ShopUsed Truck DealerTruck Parts SupplierTruck Accessories Store
At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
212 reviews
5 stars
147
4 stars
22
3 stars
8
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in the service and parts departments.
Service Quality
While some customers reported quick and effective repairs, others experienced delays and unresolved issues, indicating inconsistency in service quality.
Communication Issues
Several reviews highlighted poor communication regarding service updates and parts availability, leading to frustration among customers.
Sales Experience
Positive feedback was noted for the sales team, with customers appreciating their knowledge and assistance during the purchasing process.
Repair Reliability
Multiple customers expressed dissatisfaction with repairs that did not resolve issues, leading to additional costs and time lost.
- IVIon VirlizanuOct 14, 20255.0My favorite dealer, always friendly and helpful
- WKWilliam KeyserAug 22, 20255.0This week, the 2020 579 Pete I purchased from the Raleigh location last year broke down on 85. The service department there helped me navigate getting the truck towed to the location. Had the truck diagnosed and fixed within 72 hours. The repair was covered under the red oval warranty. As a small independent business partnering with a company with this type of communication and service is essential for success. Thanks again to Keagan and the service team at Raleigh TLG. Looking forward to continuing a successful partnership.
- JHJames HobartAug 6, 20251.0Very unprofessional experience in the shop, stopped in for a shifting problem in my transmission and was met by a man Josh in the parking lot. He was very rude and loud, cursing excessively using the F word continuously. I have never been made to feel so small and belittled in my life being basicly told I didnt know what i was talking about it was normal and just drive it. Left without even going inside, will never be back to another TLG again.
- TMTesfamariam MebrahtuJul 21, 20255.0Great experience on buying parts, Bores is above and beyond. Very knowledgeable and dedicated with a great customer service. Thank you Bores.
- DTdebbie tamkinsJul 11, 20255.0Best service department. Always friendly and professional. I would recommend this Peterbilt to everyone. Top Notch Service
Frequently Asked Questions About TLG Peterbilt - Raleigh
What types of trucks does TLG Peterbilt - Raleigh offer?
TLG Peterbilt - Raleigh offers new and used Peterbilt trucks as well as parts.
What are the operating hours for TLG Peterbilt - Raleigh?
The dealership is open Monday to Friday from 6 AM to 10 PM, Saturday from 8 AM to 4 PM, and closed on Sunday. Sales hours are Monday to Friday 8 AM to 5 PM, with weekend closures. Parts department hours vary with extended hours on weekdays and Saturdays.
Does TLG Peterbilt - Raleigh provide delivery or pickup services?
Yes, they offer in-store pickup, delivery, same day delivery, and no contact delivery options.
What payment methods are accepted at TLG Peterbilt - Raleigh?
Accepted payment options include American Express, cash, check, Discover, financing, MasterCard, and Visa.
How can I contact TLG Peterbilt - Raleigh for inquiries or service?
You can call them at +1 910-892-7105 or email info@tlgtrucks.com.
Does TLG Peterbilt - Raleigh have a social media presence?
Yes, they are on Facebook as 'The Larson Group - Peterbilt (Peterbilt of Raleigh)', on Instagram as 'tlgpeterbilt', and on Twitter as 'TLGPeterbilt'.
What types of services does TLG Peterbilt - Raleigh provide?
They provide heavy duty truck services along with selling trucks and parts.
What nearby places can customers visit around TLG Peterbilt - Raleigh?
Customers can visit Owens and Minor - Raleigh Distribution Center, Brown Integrated Logistics, and Carolina Office Xchange, which are all nearby and might be useful for logistics, shipping, or office supply needs.
How can nearby logistics centers enhance a customer's visit to TLG Peterbilt - Raleigh?
Nearby logistics centers such as Owens and Minor and Brown Integrated Logistics enable customers involved in freight and cargo services to conveniently coordinate shipments and repairs in the same area, streamlining their operations.
Are there any nearby recreational vehicle services near TLG Peterbilt - Raleigh for customers interested in travel?
Yes, AdventureQuest RV Rentals is nearby and provides RV rentals and related automotive travel services, which could be of interest to customers planning trips.