Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Raleigh area, turn to Safelite AutoGlass . Those in central Raleigh or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 6550 Meridien Drive, Safelite AutoGlass Raleigh repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
302 reviews
5 stars
232
4 stars
13
3 stars4
2 stars
10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and follow-up regarding their service issues, leading to frustration and dissatisfaction.
Technician Performance
While some technicians received high praise for their professionalism and efficiency, others were criticized for poor workmanship and lack of attention to detail.
Convenience
Customers appreciated the convenience of mobile service and easy scheduling, highlighting the benefits of having technicians come to their location.
Quality of Work
There were mixed reviews on the quality of repairs, with some customers satisfied with the work done, while others experienced issues that required multiple visits.
- PPPapisco4 days ago5.0I had a great experience with Safelite and the technician they sent. Scheduling was easy, the technician was professional, and the service was completed quickly and correctly.
- PPppbrittainJan 3, 20261.0The windshield repair itself was fine. I had additionally paid about $45 for a rain treatment that, on the day of service the technician advised against because of the weather. I have been trying for over a month to have the $45 for services I did not receive refunded. The principle is every bit as important as the $45. I have emailed and called multiple times through the provided corporate channel. Every assurance that I will be re-contacted by the manager of the Raleigh location is unfulfilled. We're now in early January '26. Service was rendered prior to Thanksgiving '25. I cannot recommend doing business with any outfit that refuses to simply recontact a customer over an ongoing concern given that length of time to address the matter. Take your business somewhere else.
- JCJeff & Karen CouwenhovenDec 30, 20251.0Horrible experience. Had a new windshield put in my BMW X5. Head up display didn't work after they put the windshield in. Sent someone out to check it out. Never showed. We had to keep calling to get them to acknowledge the issue. After realizing it was faulty glass they sent another tech, that was awesome, with the same glass to replace it. New tech didn't install because it would not have fixed the issue. Finally the S. Raleigh store on Business Park fixed the glass and while doing so found that this store didn't even attach the top of the windshield to the car. Told me there should have been a ton of water damage in my car and I got lucky because my car sits on such a steep driveway all the water ran off and not into my car. They also left the black glue all over my car that the S. Raleigh store had to clean off. Do not bring your car here if you want the job done right the first time
- JMJason MaloneDec 26, 20251.0Worst experience ever...5 visits and my car still is not fixed. 1st visit tech botched the install of the new windshield and broke parts of my car. Second visit same tech tried to cover up mistakes and put things back together with epoxy. 3rd visit accessed damage and ordered broken parts for my car and new windshield, 4th visit tech installed second new windshield and replacement parts. None of advanced safety systems worked. 5th visit tech came and said I have been approved for OEM on Saturday and would receive a call to install by Tuesday. It is now Friday and I just finally spoke with someone and OEM never ordered and no notes in system(even though tech was here). Now I have to wait for approval apparently and they will schedule the 6th visit where I get a 5 hour window again. So 30 hours waiting and botched repairs and every time I try to get a person their system sends me to the webpage. Such crappy customer service here. This has been by far the worst experience.
- CCChanel CatonDec 20, 20255.0Second time using safelite due to random objects hitting my front windshield and shattering the glass. The experience both times were streamlined with ease and professionalism. Each technician was an expert had a nice demeanor and was able to handle the job with great confidence. Next time I’ll call them earlier before the damage gets worse! A small crack is more affordable with fixing than a large one! But I’m thankful I used this company as they were able to replace the entire windshield glass with no problem!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Raleigh offer?
Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.
Where is Safelite AutoGlass located in Raleigh?
Safelite AutoGlass is located at 6550 Meridien Drive, Suite 103, Raleigh, NC 27616, USA.
What are the operating hours for Safelite AutoGlass Raleigh?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile auto glass repair services in Raleigh?
Yes, Safelite AutoGlass offers convenient auto glass repair and replacement through both in-shop and mobile services in the Raleigh area.
How long does a typical windshield repair take at Safelite AutoGlass?
Windshield repairs are completed quickly, often in as little as 30 minutes, and come with a national warranty.
What payment methods does Safelite AutoGlass accept?
They accept American Express, Visa, MasterCard, Discover, cash, and checks as payment options.
What languages are spoken at Safelite AutoGlass in Raleigh?
The staff can assist customers in English and Spanish.
Are there any nearby churches or religious organizations near Safelite AutoGlass Raleigh?
Yes, nearby places include Crown Ministries, Cross Assembly North Raleigh, Iglesia Nueva Esperanza, Newhope Church North Raleigh, and Church On the Rock, which customers might visit before or after their appointment.
What nearby services can complement my visit to Safelite AutoGlass?
Nearby businesses like Patterson Dental and Precise Arrows provide health services, while places like Ascend Performance & Recovery offer fitness options that customers might consider along with their visit.
How can nearby tech and industrial companies be relevant to customers visiting Safelite AutoGlass?
Nearby companies such as Trident Technology Solutions and R.S. Hughes might be useful for customers in tech or industrial fields needing auto glass services integrated with their work locations.