Jiffy Lube Oil Change

4.4
389 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
220 Newton Rd, Raleigh, NC
27615, United States

Hours

Reviews

4.4
389 reviews
5 stars
298
4 stars
36
3 stars
7
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often completing oil changes and inspections in under 30 minutes.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and attentive, although there were some negative experiences reported.

Quality Issues

Several customers reported issues with the quality of service, including incomplete tasks and overcharging, leading to dissatisfaction.

Communication

There were mixed reviews regarding communication, with some customers feeling misled about services and pricing.
  • MS
    Maddy Snyder
    Dec 30, 2025
    5.0
    I went to Jiffy Lube to check whether I actually needed an oil change because my service date and mileage didn’t line up. Unfortunately, that part wasn’t communicated clearly, and they went ahead and did an oil change before confirming—using full synthetic instead of the synthetic blend I usually get. I was pretty unhappy at first, especially when I saw the total, but the employee handled it professionally. He quickly acknowledged the miscommunication, refunded me, and applied a significant discount, which I really appreciated. The service itself was incredibly fast, and the way they handled the situation showed A-plus customer service. I’d still recommend them based on how well they made things right.
  • JR
    josh reuben
    Dec 29, 2025
    5.0
    The staff who helped me here seemed nice and there were done really fast. I may definitely go back.
  • SP
    Sammie Jo Phillips
    Dec 17, 2025
    5.0
    Fast and friendly service
  • DS
    darla skelton
    Dec 6, 2025
    5.0
    Fast & fair.
  • JE
    Jennifer Evans
    Dec 2, 2025
    5.0
    Great customer service

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service