Jiffy Lube Oil Change

4.4
516 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
14550 Falls Of Neuse Road, Raleigh, NC
27614, United States

Hours

Reviews

4.4
516 reviews
5 stars
401
4 stars
31
3 stars
17
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often completing inspections and oil changes in under 30 minutes.

Customer Service

Feedback varied, with some customers highlighting friendly and professional staff, while others reported rude service and poor communication.

Professionalism

Several reviews noted a lack of professionalism, particularly regarding vehicle handling and staff competence, leading to concerns about vehicle safety.

Pricing Issues

Customers expressed dissatisfaction with perceived price gouging on services and products, particularly wiper blades and oil changes.

Inconsistency

There were mixed experiences regarding service quality, with some customers reporting excellent service while others encountered significant issues.
  • SS
    Shelly
    1 day ago
    5.0
    Friendly staff who greeted us with a smile and delivered exactly what they promise. In and out in a jiffy.
  • JR
    Julie Raftery
    3 days ago
    5.0
    Great experience and very knowledgeable and honest staff!
  • AI
    Ashraf Imbarak
    Jan 2, 2026
    5.0
    I visited Jiffy Lube today for a car inspection and had the pleasure of meeting Deana, one of the managers. She was extremely professional, attentive, and made sure everything was handled smoothly. The service was honest and thorough, which really stood out. I highly recommend this branch for anyone looking for genuine and excellent customer service.
  • CC
    Caroline
    Dec 30, 2025
    1.0
    I have gone to Jiffy Lube for years to get my oil changed/ car inspected. This was the first time I went to this location since moving to get my oil changed. Once they finished and I paid, I went to my car and they had left oil all over the outside of my car (driver and passenger doors) as well as inside my car on the interior (console, drivers seat, and steering wheel). I have light tan interior and a white car so the oil was very apparent. For them to have not taken the time to clean off those spots or even show that they cared about taking care of my car was not appreciated at all. I will not go back to this location.
  • JS
    Jason Snider
    Dec 2, 2025
    1.0
    I do not use Jiffy Lube for any actual car maintenance, but being in a time crunch for renewals, I brought my BMW to Jiffy Lube for a simple state inspection, expecting a routine experience. Instead, I witnessed an alarming lack of respect for my vehicle. After completing the inspection, the staff allowed an employee - who clearly did not know how to operate a manual transmission - to attempt driving my car out of the bay. Rather than assigning someone qualified, other employees stood outside the vehicle shouting instructions through the window on how to operate the car. The result was the engine revving at high RPMs with the clutch partially engaged, accompanied by the unmistakable burning smell of the clutch. This was not only unprofessional, it was reckless. A customer’s vehicle should never be treated as a 'how to drive' training tool. I had to intervene and request that someone who actually knew how to drive a manual take over. The fact that this situation occurred at all speaks volumes about the lack of oversight and respect for customers’ property. If you value professionalism and care for your vehicle, I strongly recommend avoiding this location. A state inspection should not come with the risk of unnecessary wear — or worse — due to staff incompetence. Your $30 inspection could become a $3000 clutch rebuild.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service