Jiffy Lube Oil Change

4.4
500 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RALEIGH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
401 Chapanoke Rd, Raleigh, NC
27603, United States

Hours

Reviews

4.4
500 reviews
5 stars
384
4 stars
33
3 stars
16
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the fast, friendly, and professional service provided by the staff.

Customer Experience

Several reviews highlighted the positive and welcoming environment, with staff being described as kind and helpful.

Pricing Transparency

There were complaints about unexpected additional charges and unclear pricing, leading to customer dissatisfaction.

Technical Issues

Some customers reported issues with their vehicles after service, indicating potential negligence or lack of proper care during maintenance.

Management Response

While some customers appreciated the manager's efforts to resolve issues, others felt that management did not adequately address their concerns.
  • AS
    Alice Shedrick
    5 days ago
    5.0
    Jose was heading to break but he put his break on hold to take care of my problem. Plus he did it with a great attitude!!! He did an amazing job!!!
  • MW
    Marco Walton
    Jan 4, 2026
    2.0
    One and done. First time customer, last time. Bait and switch on prices. $109 for oil change, plus additional 3 quarts at $10 each and my bill was $162. Shop fees $10, extra $36 for the 3 quarts, extra charge for "special" oil filter. Not to mention they tech banged mor door in to water cooler, no dent. I usually go other places but thought I would give them a try. Last visit....
  • MM
    Michelle McCullough
    Jan 2, 2026
    5.0
    This place gets it right every time. I love coming here.There service is unmatched and their customer service is impeccable. The manager on duty is always attentive.
  • LD
    Lori DeNoris
    Dec 30, 2025
    5.0
    From greeting until my exit, the service I received at this Jiffy Lube was SUPERB - and fair! The service technicians were professional, knowledgeable and friendly. Thanks. See you soon!
  • GW
    g w
    Dec 30, 2025
    3.0
    Oil change and tire rotation. Didn't rotate my tires right. I didn't complain because they all looked weird like they were on Crack.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service