Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Raleigh, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Raleigh location today.
Location
Hours
Reviews
3.9
403 reviews
5 stars
253
4 stars
43
3 stars
14
2 stars
15
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some praised staff for being friendly and helpful, others reported rude and unhelpful interactions.
Reservation Issues
Frequent complaints about unfulfilled reservations, with customers arriving to find no vehicles available despite prior confirmations.
Vehicle Condition
Concerns raised about the cleanliness and maintenance of vehicles, with some customers receiving dirty or poorly maintained cars.
Positive Experiences
Several customers highlighted excellent service and positive experiences, particularly with specific staff members who went above and beyond.
Location Convenience
The downtown Raleigh location is noted for its convenience, but issues with inventory and service have led to dissatisfaction.
- MMMustapha4 days ago5.0Wonderful customer service and very good car, thank you
- LPLibertee PattersonNov 16, 20255.0Enterprise on South Street in Raleigh, North Carolina. Is an A+ plus location. The staff is kind and courteous and you never have to wait to get your vehicle. They greet you with a big smile and they always wanna help. I really appreciate the team. Shout out to Benjamin for forgetting me the vehicle that I needed. Great team on South Street
- TKTommy KNov 12, 20255.0On the fly, I needed something changed with my reservation and had a hard time with the 1-800 number. Alex at the local branch made the changes needed and was really accommodating. The whole transaction was really fast and straightforward, great service.
- DFDaphne ForemanNov 11, 20255.0Downtown Raleigh (406 W South St) staff were super-responsive and helpful. Car was in immaculate condition. Such a great rental experience
- MBMark BroichNov 7, 20255.0Nice team. Quick service and no attempt to add features to the bill that I did not ask for.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Raleigh?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Raleigh?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Raleigh?
Enterprise is located at 406 W South St, Raleigh, NC 27601.
What payment methods are accepted at Enterprise Rent-A-Car Downtown Raleigh?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for customers?
Yes, they offer discounts for active military members.
Can I reserve a rental car online for pickup at the Downtown Raleigh location?
Yes, reservations can be made online through their official website at enterprise.com/reserve.
What should I know about nearby public transportation or landmarks when visiting Enterprise in Downtown Raleigh?
South Street Grocery, a nearby grocery store and train station, can help you navigate the area or grab essentials before or after your rental.
Are there any nearby parks or places to relax close to Enterprise Rent-A-Car Raleigh?
Yes, Heritage Park and Union Hall are nearby parks where you can relax or enjoy live music before or after your visit.
What nearby dining options are available around Enterprise Rent-A-Car in Raleigh?
You can visit Sam Jones BBQ for American barbecue cuisine or stop by Vault Craft Beer for a beer garden experience.
Is there any automotive service nearby if I need vehicle repair or maintenance?
Yes, Supreme Auto Service and Dusty's Service Center offer automotive repair and maintenance near Enterprise Rent-A-Car.