Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Raleigh, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hillsborough Street location today.
Location
Hours
Reviews
4.1
374 reviews
5 stars
257
4 stars
36
3 stars
15
2 stars
7
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior from management.
Reservation Issues
Several customers experienced problems with vehicle availability despite having reservations, leading to frustration and delays.
Vehicle Condition
While some customers noted clean and well-maintained vehicles, others reported receiving dirty cars or issues with vehicle documentation.
Overall Experience
Many customers had positive experiences and expressed satisfaction with the service, but a significant number reported serious issues that affected their overall impression.
Management Concerns
Multiple reviews highlighted poor management practices, including lack of accountability and inadequate customer support.
- DSDiallo SekouOct 22, 20255.0Great over all experience. Imari’s team proved to be a great asset in my travel experience. Thank you so much. SEKOU Raleigh NC
- PKPrasanth KollaikalOct 22, 20251.0Would give a zero start. Came here after reserving and getting confirmation. They said ‘our apologies no cars available’. Please Go somewhere else.
- EPEric PearsonOct 11, 20255.0Staff had our vehicles clean and ready soon arrival.
- EGEmma GilkersonSep 20, 20255.0Harrison went above and beyond! He was super helpful in getting me set up with a car after I was in an accident. Thanks Harrison!!
- AMAlora MontgomerySep 9, 20255.0This branch has great customer service and attention detail. I have never had a bad experience here.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Raleigh, NC?
Enterprise Rent-A-Car is located at 5401 Hillsborough St, Raleigh, NC 27606.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Does Enterprise Rent-A-Car offer vehicle rentals other than cars?
Yes, Enterprise offers a wide range of vehicles including vans, luxury cars, and trucks.
How can I make a reservation with Enterprise Rent-A-Car?
You can reserve your rental car online through Enterprise's website at enterprise.com or use their reservation URL.
Which payment methods are accepted at Enterprise Rent-A-Car in Raleigh?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there a discount available for active military personnel at Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What languages are supported by Enterprise Rent-A-Car staff?
The staff at Enterprise Rent-A-Car in Raleigh primarily communicate in English.
What are the weekend rental hours at Enterprise Rent-A-Car on Hillsborough Street?
On Saturdays, they operate from 8:00 AM to 2:00 PM, and on Sundays from 1:00 PM to 5:00 PM.
Can you suggest some nearby attractions or businesses around Enterprise Rent-A-Car at Hillsborough Street?
Nearby places include the Railroad Tracks landmark, 2 Girls Antiques & Estate Decor for antiques, and the Record Room at Westover music store, perfect for exploring before or after your rental.
Are there any gas stations close to Enterprise Rent-A-Car for convenient refueling?
Yes, Exxon and Buy & Go gas stations are located nearby for convenient refueling during your rental period.
How might nearby services like roofing or hardware stores benefit Enterprise Rent-A-Car customers?
Customers needing home improvement products or services can visit nearby hardware stores like Burke Brothers Hardware or roofing services like NC Metal Roof while handling their car rental needs.