Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Raleigh, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Wilmington Street location today.
Location
Hours
Reviews
4.1
488 reviews
5 stars
317
4 stars
58
3 stars
29
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Ben, Layla, and Jack for their exceptional service.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including unavailability of reserved vehicles and poor communication regarding reservations.
Vehicle Condition
Feedback indicated mixed experiences with vehicle maintenance, with some customers receiving clean and well-maintained cars, while others reported issues like expired tags and poor vehicle conditions.
Efficiency
Customers appreciated the quick check-in and check-out processes, although some noted long wait times due to understaffing.
- AGAnimeX_ Gamer3 days ago1.0A complete mess. No communication amongst employees. Rampant misinformation, rude employees that lack basic common courtesy and customer service.
- CACharles Ansley6 days ago5.0Great
- MWMargaret WhiteJan 2, 20265.0Returned from a long holiday drive late Sunday night and had automotive issues requiring use of a rental car. Made my way to Enterprise at the crack of dawn on Monday. Ben listened to my tale of woe and within thirty minutes provided us with a vehicle within a very limited budget and sent us on our way. After dropping off my ill car, I was only forty-five minutes late for work. Everyone at Enterprise was wonderful. I deeply appreciate Ben's over-the-top customer service. He's an excellent representative of this business.
- TBTori BrownDec 30, 20255.0Quick pickup and drop off! Polite agents and cars available after Christmas when other rental companies had none!
- MHMary HowardDec 25, 20255.0Pleasant experience every time I rented a vehicle and very accommodating. The staff is phenomenal.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Raleigh offer for rental?
Enterprise Rent-A-Car in Raleigh offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is the Enterprise Rent-A-Car location in Raleigh?
The Enterprise Rent-A-Car location is at 3600 S Wilmington St, Raleigh, NC 27603, USA.
What are the operating hours for Enterprise Rent-A-Car on weekdays and weekends?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Are there any special rental deals offered by Enterprise Rent-A-Car in Raleigh?
Yes, Enterprise offers great weekend rates with special deals that can be booked online.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer airport pick-up services in Raleigh?
Yes, Enterprise Rent-A-Car provides airport pick-up services to make your rental experience more convenient.
Is Enterprise Rent-A-Car in Raleigh owned by women or offer military discounts?
Yes, the Raleigh Enterprise Rent-A-Car location is women-owned and offers discounts for active military members.
What nearby automotive services can customers access near Enterprise Rent-A-Car?
Nearby automotive services include Duty Tire & Service Center for tire and vehicle repair, AutoDrive, LLC car dealership, Latino Community Auto Center for used cars and automotive parts, and O'Reilly Auto Parts for auto supplies.
What dining options are available close to Enterprise Rent-A-Car in Raleigh?
Nearby dining options include Golden Corral Buffet & Grill for American buffet-style meals and Burger King for fast food and burgers.
Which educational or health facilities are near the Enterprise Rent-A-Car location in Raleigh?
Strayer University is a nearby educational institution, while Highland Implant Center and Tryon Family Dentistry provide dental services close to the rental location.