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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.2
(255 reviews)
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Business Details

6300 Creedmoor Rd, Raleigh, NC
27612, United States
(919) 844-3393
https://www.enterprise.com/en/car-rental/locations/us/nc/raleigh-creedmoor-rd-5379.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Raleigh, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Creedmoor Road location today.

Location

Enterprise Rent-A-Car
6300 Creedmoor Rd, Raleigh, NC
27612, United States

Hours

Reviews

4.2
255 reviews
5 stars
185
4 stars
15
3 stars
10
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, while some reported unprofessional behavior from certain employees.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and condition of the rental vehicles, including dirty interiors and maintenance problems.

Reservation Issues

Multiple customers experienced problems with reservations, including cancellations and unavailability of reserved vehicles, leading to frustration.

Overall Experience

While many customers had positive experiences and expressed loyalty to the location, there were significant complaints that affected overall satisfaction.
  • DD
    Donna
    Feb 24, 2026
    5.0
    Stress free booking. Expedient and knowledgeable staff. Thank you!
  • JT
    JOEL TANAHUVIA
    Jan 27, 2026
    5.0
    I was treated very well, nice people, the car was in good condition, no problems with it. I definitely come back to this place. I recommend this car rental.
  • NN
    Nini
    Jan 25, 2026
    5.0
    Fast, friendly and efficient đź’•
  • SW
    Steven Wilson
    Jan 21, 2026
    5.0
    As always, the staff at the Creedmoor Rd location were amazing. They are always polite, efficient, and helpful. It is a pleasure to rent from this location.
  • TJ
    TYY JANEL
    Dec 30, 2025
    1.0
    Absolutely Unacceptable and Unprofessional This was hands down the worst rental car experience I have ever had, and I strongly urge anyone considering this Enterprise location to go somewhere else. From the moment I arrived, the employee assisting me, John, was sarcastic, dismissive, and openly rude. His attitude made it clear that he did not care about customer service in the slightest. I was treated like an inconvenience rather than a paying customer. Simple questions were met with attitude, eye-rolling, and unprofessional remarks. To make matters worse, I was later informed by management that John’s behavior was likely because he had already put in his two weeks’ notice and was nearing his last day. That is NOT an excuse to treat customers poorly. If an employee is checked out and unwilling to do their job properly, they should not be dealing with customers at all. On top of the disrespectful treatment, errors were made with my rental that were never corrected, adding even more frustration to an already terrible experience. When Enterprise finally followed up, the company thought offering $80 was an acceptable resolution for being disrespected, inconvenienced, and mishandled. It wasn’t. This location clearly has serious issues with professionalism, accountability, and customer care. Enterprise used to be a company I trusted, but after this experience, I will not be returning—and I recommend others think twice before renting from this location. Save yourself the stress, time, and disrespect. Choose a different Enterprise or a different rental company altogether.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Creedmoor Road?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

Where is the Enterprise Rent-A-Car location in Raleigh, NC?

The Enterprise Rent-A-Car is located at 6300 Creedmoor Rd, Ste 178, Raleigh, NC 27612.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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