AutoZone Auto Parts

4.4
277 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fayetteville Road in Raleigh, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Raleigh, NC or call us at (919) 772-8986.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7735 Fayetteville Rd, Raleigh, NC
27603, United States

Hours

Reviews

4.4
277 reviews
5 stars
200
4 stars
35
3 stars
15
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for their helpfulness, friendliness, and professionalism, with many customers highlighting specific employees for their exceptional service.

Store Cleanliness

Customers noted that the store was well-organized and clean, contributing to a positive shopping experience.

System Issues

Several reviews mentioned outdated systems and technology, leading to delays and inefficiencies during transactions.

Product Availability

There were complaints about stock issues, with some customers unable to find the parts they needed, leading to frustration.

Management Feedback

While many praised individual staff members, there were mixed reviews regarding management, with some customers reporting unprofessional behavior.
  • NN
    Nathan Nolan
    Oct 12, 2025
    4.0
    I want to shout out to the staff, They are truly amazing. I shop here just about every day. I refuse to get a commercial account just so I can come in and see the employees there and to chat with some of them. They are an amazing staff and I purchase a lot of things from this store, They help me every single time, I run a small lawn mower business down the street and having this parts place is amazingly helpful, so out to you team! You guys are doing amazing work. The systems are old, for the many years I have gone here I have begun to notice that the store down the road at the hub have much faster and easier systems to use. Some of the technology in the store is very outdated and only two of the registers can do card. The staff here is amazing but if you guys could improve some of the systems in there it would be perfect and I think it would take some load off of the team's shoulders as hard as they work. There has been other times too when the systems may be down, there was one time that I sat for almost 40 minutes of course just having a regular conversation with a team member OR until some one comes in and we would have to wait for a response through their automated system over the phone and then they would transfer us only on a set of weekdays. The team there is amazing and will help you as much as they can and do their best, They also keep the place very clean which I admire. If an HR person can get this I hope someone can improve these systems to a newer or later model like the hub and you guys would be set! Thanks again for all that you guys do, shout out to the amazing manager team too doing yalls best! Sometimes showing up on the busiest Sundays, one in particular Brandon, dude you kill it man, your the only guy who can tackle multiple tasks all over the place, like you play it out in your brain all before it happens, you rock dude.Not only the other 2 like Amanda and her team with jo jo. They are freaking awesome. Again thanks for reading all this I hope this is helpful to somebody in the hr department or just a computer tech who can update their systems, y'all rock! Mr.Rusty
  • LO
    LazerMan O
    Oct 10, 2025
    5.0
    Great help, good management, understanding of situation with vehicle
  • LW
    Laura Wickware
    Oct 2, 2025
    5.0
    Store manager, Amanda cashier Kevin help me with my running light exchanging the bulb looking for the right one cause the one I had on there didn’t have the serial number great store. They took the time patience very helpful and very informative. Thank you. I definitely be coming back.
  • ER
    elaine ross
    Aug 25, 2025
    5.0
    Needed to get a battery to get out of town for business. Staff was very helpful and friendly helping us get the battery in quickly.
  • MM
    Mandy Althoff Moultrie
    Jul 17, 2025
    5.0
    The team is nothing but 5 stars- from the HUB drivers to all the front line people: get your battery changed, wipers updated, and throw in some filters too. They will always make sure you leave better than you came in. Thanks for all the help always !

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Raleigh is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.