AutoZone Auto Parts

4.5
600 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone New Bern Ave in Raleigh, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Raleigh, NC or call us at (919) 231-7211.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2000 New Bern Ave, Raleigh, NC
27610, United States

Hours

Reviews

4.5
600 reviews
5 stars
453
4 stars
64
3 stars
32
2 stars
12
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick service provided, especially for battery replacements and other urgent needs.

Expertise

Staff members were frequently noted for their expertise in automotive parts and repairs, helping customers make informed decisions.

Positive Atmosphere

The store was described as having a welcoming and friendly environment, making customers feel comfortable and valued.

Community Engagement

Customers appreciated the local feel of the store, with staff treating them like family and showing genuine care for their needs.
  • EE
    Edwards 1 Edwards
    3 days ago
    5.0
    Monghany was very helpful and patient! She went above and beyond for her customers, I would recommend her service to anyone!
  • TY
    Twanie Y
    6 days ago
    5.0
    I had a issue with my warranty but Mahogany found it she is very pleasant and great experience with all employees excellent customer service.
  • AP
    Altima P
    Nov 12, 2025
    5.0
    I came in today to get oil for my car and I got helped by Mahogany. She honestly made my day so much better. She was very kind and helpful! Definitely will be back to this location if I need anything !!!
  • SW
    Shanna Walters
    Nov 12, 2025
    5.0
    Best experience ever! Monghany went above and beyond to ensure that I got the part I needed so my car could be fixed today. That type of customer service will always prompt or promote revisits. I am a happy customer.
  • AD
    Amy Donovan
    Oct 29, 2025
    5.0
    Had a great experience. Mo and Justin were very nice and so very helpful. I needed new wiper blades. Justin helped me with my selection and installed them for me as I'd attempted to do it myself but failed and ended up losing them on the highway. After Mo rang me up Justin informed me that the damage wasn't quite as bad as I thought so Mo refunded me for half of what I paid. They went above and beyond and I would recommend this store to anyone!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays, and what are the hours?

Yes, AutoZone Auto Parts is open on Sundays from 9:00 AM to 8:00 PM.