Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone New Bern Ave in Raleigh, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Raleigh, NC or call us at (919) 231-6861.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
549 reviews
5 stars
381
4 stars
91
3 stars
44
2 stars7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Travis, Jalen, and Alfonso for going above and beyond to assist.
Professionalism
While most reviews noted professionalism and helpfulness, there were instances of rudeness from some staff members, particularly in handling customer inquiries.
Knowledgeable Staff
Customers frequently mentioned the staff's knowledge and ability to diagnose issues effectively, contributing to positive experiences.
Mixed Experiences
Some reviews indicated negative experiences, particularly regarding rude interactions and issues with product returns, suggesting inconsistency in service quality.
- CBConntina BratcherJan 3, 20265.0Customer service was simply amazing! Travis the Assisted Manager went above and beyond! Definitely would recommend
- BABrittany AlexisDec 27, 20251.0i went in to ask for help from an associate. when I went in, I stood there and the phone started ringing so he picked the phone up first. He didn’t even greet me and then when he got off the phone, he walked away and still didn’t even say anything to me or even look at me. Then another guy walked out from the back with his head down, looking into his phone and continued to walk away still on his phone without even saying two words to me. I ended up just leaving because that’s absolutely ridiculous to treat anybody like that. Very lazy very rude very unprofessional.
- CCCameron CrostonDec 17, 20255.0Travis was incredibly helpful and patient very thankful for the help
- JSJACKSON SERVICESDec 10, 20255.0The staff here provide exceptional service. From reception to the internal staff, everyone is highly professional.
- LALatoyia ArtisNov 23, 20255.0Like to give AutoZone more than a five stars. I will give them 20 stars Jalen and Alfonso Took their time to remove my battery also put in a new battery in for me. Great customer service I will definitely will be back.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Raleigh is open from 7:30 AM to 10:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services to customers.
What types of auto parts and brands can I find at the Raleigh New Bern Ave AutoZone?
You can find a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
How can I contact AutoZone Auto Parts at 4401 New Bern Ave in Raleigh?
You can call them at (919) 231-6861 or email customer.service@autozone.com for assistance.
Where can I find AutoZone Auto Parts online?
Visit their website at https://www.autozone.com/locations/nc/raleigh/4401-new-bern-ave.html to shop online or learn more.
Are there dining options near AutoZone Auto Parts on New Bern Ave in Raleigh?
Yes, nearby you can find restaurants like Ruby Tuesday and Chick-fil-A, which are convenient spots to eat before or after your visit to AutoZone.
What nearby services could be useful when visiting AutoZone Auto Parts?
Nearby services include Walmart Vision & Glasses for eyewear needs, CVS Pharmacy and Walgreens for medical supplies and pharmacy services, and UPS Access Point for shipping and courier services.
Are there fuel and convenience stores close to AutoZone Auto Parts?
Murphy USA, a gas station and convenience store, is nearby and can be useful for refueling and quick stops while visiting the area.
Does AutoZone Auto Parts provide curbside pickup services?
Yes, this AutoZone location offers curbside pickup in addition to in-store shopping and delivery options.
How can nearby coffee shops benefit a customer visiting AutoZone Auto Parts?
Customers can enjoy a coffee break at nearby Starbucks before or after shopping for auto parts at AutoZone, making their visit more comfortable and convenient.