Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Falls Of Neuse Rd in Raleigh, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Raleigh, NC or call us at (919) 875-9363.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
650 reviews
5 stars
513
4 stars
69
3 stars
20
2 stars
10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted the exceptional customer service provided by staff members, particularly Amanda, Wriyan, and Marvin, who were praised for their helpfulness, professionalism, and knowledge.
Efficiency
Customers frequently noted the quick and efficient service they received, especially regarding battery replacements and diagnostics, with many experiences described as seamless and fast.
Staff Knowledge
Many reviews emphasized the staff's expertise and ability to assist customers in finding the right parts and solutions for their vehicle issues.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific staff interactions, indicating inconsistency in service quality.
Store Environment
The store was generally described as well-organized and friendly, although some customers mentioned issues with wait times due to staffing levels.
- JMJani McFadden3 days ago5.0I had a bad battery and Amanda was extremely helpful in finding out not only was it bad, but a replacement that I was able to get the same day! Thank you so much Amanda for all your help today!! I hope you have a wonderful holiday and you are such an amazing person🖤🖤🖤🖤
- AYAshley Yartin5 days ago5.0Auto Zone on Falls of Neuse was a huge help for me when my battery was dying a slow death. Elsa promptly checked my battery, recommended the correct one and made the buying process easy. I always feel nervous when I make car related purchases alone but I did not feel taken advantage of and felt she was knowledgeable and so friendly. Highly recommend!
- NCNatalie Cox6 days ago5.0I had a great experience here! Amanda was so friendly, informative and helpful! I highly recommend.
- TCTerrance ClophusNov 14, 20255.0The Asst mgr Elsa on Falls of the Neuse is the best! She helped me with changing my key fob batteries. She was definitely a God sent!
- DDDover DanielNov 5, 20255.0Ma Elsa went above and beyond helping me with diagnosing a bad battery for me and expediently changed it out for me. I was in and out in about 15 mins.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts at 6413 Falls Of Neuse Rd in Raleigh?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, with Saturday hours extended until 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery services?
Yes, AutoZone Auto Parts offers same-day delivery services for your convenience.
Can I pick up my order in-store at AutoZone Auto Parts?
Yes, AutoZone Auto Parts provides in-store pickup options for customers.
What types of products can I find at AutoZone Auto Parts in Raleigh?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Which major auto parts brands are available at this AutoZone location?
This AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information for AutoZone Auto Parts at 6413 Falls Of Neuse Rd?
You can call AutoZone at (919) 875-9363 or email customer.service@autozone.com for inquiries.
Are there any fast-food restaurants near AutoZone Auto Parts for a quick meal?
Yes, KFC, Taco Bell, Cook Out, and Street Tacos Cantina are nearby fast-food options customers can visit before or after shopping at AutoZone.
What nearby services can assist me if I need automotive repairs besides AutoZone?
Nearby you will find Dent Masters of Raleigh for automotive repairs and Northridge Auto Spa for detailing and car window tinting services.
Are there any convenient nearby locations for mobile phone services near AutoZone?
Yes, Verizon Wireless and AT&T at Northridge are nearby mobile phone stores where you can get phone services or devices.
What amenities are available nearby AutoZone Auto Parts for family or child care?
Giggles Drop-In Child Care of Raleigh and KéKAY Method and KéKAY Kids Club nearby offer child care and preschool services, handy for families visiting the area.