Advance Auto Parts

4.5
219 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7945 Ten Ten Rd in Raleigh offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7945 Ten Ten Rd, Raleigh, NC
27603, United States

Hours

Reviews

4.5
219 reviews
5 stars
158
4 stars
31
3 stars
13
2 stars
8
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.

Product Availability

Customers noted a good selection of parts and products, although some expressed a desire for a wider range of higher performance items.

Mixed Experiences

While many reviews were positive, there were notable instances of poor customer service, particularly involving specific employees, which affected some customers' overall satisfaction.

Efficiency

Several reviews mentioned quick service and efficient problem-solving, especially regarding battery replacements and diagnostics.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • RM
    Robert F. Miller
    Sep 29, 2025
    5.0
    Great experience thanks to Sailor. Bottom line: battery died, had a jump start, called this Ten Ten location at 730AM...drove over, battery in stock, and Sailor changed out old battery with new one in about 1/2 hour. I received thee best possible scenario, best service, a person that cared, and store that cared....all lined up. More to the point...my car is a 2015 Ford Focus, so half the battery is up inside the dash area. Sailor, that's what he said his name was,...Sailor 'attacked' my problem. Best service ever!
  • EP
    Elizabeth Prosser
    Sep 12, 2025
    5.0
    Spent so much time looking into my battery problem and figuring out it was under warranty. Highly recommend and I’ll be coming here for all my future problems!
  • TM
    Trey Murray
    Jul 18, 2025
    1.0
    staff can't be bothered to help locate parts. if you do ask for help finding a random part that is in the back you are met with attitude. ive been going to this location for a long time but I will not be returning.
  • MB
    Mike Bynum
    Jun 7, 2025
    5.0
    Helpful staff that find the parts you need. They are knowledgeable about many things and give good advice. The store is clean and well organized. Know what your part looks like or take the old part with you to match it up.
  • JP
    Jeffrey Pearce
    Jun 16, 2022
    5.0
    Kaitlyn and Max were just simply great. Tremendous customer service made my experience at this AAP location perfect. Kaitlyn insured the battery from my jet ski was charged to maximum CCAs. Both greeted me with perfect smiles.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*