Advance Auto Parts

4.3
419 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3922 Western Blvd in Raleigh offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3922 Western Blvd, Raleigh, NC
27606, United States

Hours

Reviews

4.3
418 reviews
5 stars
282
4 stars
66
3 stars
24
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond.

Product Issues

Several reviews highlighted problems with incorrect parts being sold, leading to customer dissatisfaction and additional costs.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service and unprofessional behavior from some staff members.

Efficiency

Customers appreciated the quick service and efficiency in handling their needs, especially during busy times.
  • SS
    SJ
    Dec 11, 2025
    5.0
    Staff very helpful.
  • JJ
    Javier Jose
    Nov 10, 2025
    5.0
    West was the Best
  • CD
    Camryn Darragh
    Nov 9, 2025
    5.0
    What a store what a crew I went in looking for a part and they helped me find a better starting place (ended up fixing the problem) and saving me money … West, the guy who helped me, was so helpful and friendly everyone here deserves a raise thank you advance auto parts !!!!!
  • CM
    Charlie Mendoza
    Oct 31, 2025
    1.0
    How do people like this even work in customer service. I just went in to buy a battery for my car, and apparently I inconvenienced the two people working in there. There was one other customer that was buying a battery. When I asked to buy one as well I got attitude from both employees saying that they couldn’t install a battery because it was just them two working. I never even asked them to install my battery. I just wanted to purchase one. I’m very capable of removing two nuts and replacing a battery. With their attitude they should not be in customer service especially working at a place that gets business advertising free battery check and replacement. It’s 4pm on Friday Oct. 30. The two people working at this time. Shame on you. Needless to say I got my battery installed with great customer service at AutoZone in Cary. 8 min down the road.
  • EB
    Elizabeth Barrett
    Oct 13, 2025
    5.0
    It's not a great shopping center but Advance Auto holds it in place. The employees I met are polite and they really work hard to get you on your way. I have always been well addressed and well taken care of. Great customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*