Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3922 Western Blvd in Raleigh offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
416 reviews
5 stars
280
4 stars
66
3 stars
24
2 stars
11
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for poor attitudes and lack of professionalism.
Product Knowledge
Many customers noted that staff members are knowledgeable about auto parts and can assist with finding the right products.
Efficiency
Several reviews highlight quick service and efficient problem-solving, particularly with battery replacements and installations.
Inconsistency
There are reports of inconsistent experiences, with some customers receiving excellent service while others faced issues with incorrect parts and long wait times.
Store Environment
The store is described as friendly and welcoming, but some customers noted a lack of professionalism from certain staff members.
- JJJavier JoseNov 10, 20255.0West was the Best
- CDCamryn DarraghNov 9, 20255.0What a store what a crew I went in looking for a part and they helped me find a better starting place (ended up fixing the problem) and saving me money … West, the guy who helped me, was so helpful and friendly everyone here deserves a raise thank you advance auto parts !!!!!
- CMCharlie MendozaOct 31, 20251.0How do people like this even work in customer service. I just went in to buy a battery for my car, and apparently I inconvenienced the two people working in there. There was one other customer that was buying a battery. When I asked to buy one as well I got attitude from both employees saying that they couldn’t install a battery because it was just them two working. I never even asked them to install my battery. I just wanted to purchase one. I’m very capable of removing two nuts and replacing a battery. With their attitude they should not be in customer service especially working at a place that gets business advertising free battery check and replacement. It’s 4pm on Friday Oct. 30. The two people working at this time. Shame on you. Needless to say I got my battery installed with great customer service at AutoZone in Cary. 8 min down the road.
- EBElizabeth BarrettOct 13, 20255.0It's not a great shopping center but Advance Auto holds it in place. The employees I met are polite and they really work hard to get you on your way. I have always been well addressed and well taken care of. Great customer service.
- ABAmanda BordeauxOct 12, 20255.0Great experience! West was super kind and helpful in trying to figure out what was going on with my headlights! Highly recommend!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products and services does Advance Auto Parts at 3922 Western Blvd in Raleigh offer?
The store offers new auto parts and accessories like batteries and oil filters, free battery testing and installation with purchase, engine code scanning, and battery and oil recycling.
Can Advance Auto Parts install my car battery?
Yes, Advance Auto Parts will install your car battery for free with purchase, although some exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free at the store, with some exclusions.
Are there any discounts available at Advance Auto Parts?
A 10% military discount is offered for active duty and veteran service members.
What are the store hours for Advance Auto Parts at 3922 Western Blvd?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup services?
Yes, curbside pickup is available at this location.
What other automotive service businesses are near Advance Auto Parts at 3922 Western Blvd?
Express Mobile Mechanic and Meineke Car Care Center are nearby for automotive services and repairs.
What dining options are near Advance Auto Parts for a meal after shopping?
There are several nearby restaurants including Domino's Pizza, Biscuitville, Wicked Taco, Popeyes Louisiana Kitchen, and KFC.
How can nearby locations like Speedway and Food Lion serve customers visiting Advance Auto Parts?
Speedway offers gas and convenience store amenities, while Food Lion provides grocery and bakery items, which customers can visit before or after shopping at Advance Auto Parts.