AutoZone Auto Parts

Reviews

• BB

  Briley Bravo

  1 day ago
  1.0
  Initially went in for a belt for a 1992 Ford bronco. I had them look it up on the computer, they gave me the part, it wasn't correct. Returned it, bought a belt that matched the one I had removed previously, still incorrect. I returned and asked the manager, an African American woman who's name I can't recall, if it would be possible to return the belt and size down about a half inch. She refused and told me that it was the belt tensioner arm, so I needed to pay 50 dollars on top of the incorrect belt. I installed the new tensioner arm and it sounded even worse. Returned a final time with my wife since my truck couldn't be limped to the store with it screeching so bad, tried to have her look up the exact size belt I needed. She refused, told me her system didn't work that way, and that it would take way too long to find. I went to O'Reilly's and they had it done in two minutes. Do not waste your time here. They don't know what they're talking about, are rude even when they've wasted your money, and outwardly aggressive even if you have tried to be understanding. I have worked jobs like this in the past and understand it is soul crushing. But in penny pinching and acting rude, they have lost a customer that has spent thousands at Autozone and will continue to spend at any store that isn't this one.
• AM

  A Mills

  Mar 18, 2026
  5.0
  I could not get the part I needed but the service and help was great.
• DB

  David Bevan

  Feb 28, 2026
  5.0
  JoJo was so Amazing ---- JoJo went way above and beyond to help my situation when I was at the Store --- I have gone to Advance Auto parts in the past -- but after JoJo helped me --- I will only go to Auto Zone where Jo Jo works --- He knows his stuff and is Extremely Helpful
• LB

  Leah Brook

  Feb 4, 2026
  5.0
  Absolutely amazing service, Brandon was very helpful and kind!!
• MC

  Maddy Crowell

  Jan 28, 2026
  1.0
  Installed the wrong battery in my car and then had the nerve to act like I was mistaken about the battery performance readout when I came back to have my warranty honored. Guy said that auto shops will “make tests say what they want them to say to sell you something” and if he had bothered to actually look at my car he would’ve found that it was incorrectly installed by them!