ONE9 Travel Center

3.9
1021 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to ONE9 Travel Center in Pleasant Hill, NC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

ONE9 Travel Center
2032 NC-48, Pleasant Hill, NC
27866, United States

Hours

Reviews

3.9
1,021 reviews
5 stars
459
4 stars
270
3 stars
157
2 stars
41
1 star
94

What are people saying?

AI-generated from recent customer reviews

Cleanliness

There are mixed reviews regarding cleanliness, with some customers praising the clean restrooms while others report filthy conditions and lack of supplies.

Customer Service

Customer service experiences vary widely; some reviews highlight friendly and helpful staff, while others mention rude behavior and incompetence.

Facilities

Facilities such as showers and food options are often criticized for being dirty or unavailable, with many customers expressing frustration over the lack of maintenance.

Payment Issues

Several customers reported issues with payment at the pumps, including unauthorized charges and difficulties receiving refunds.

Overall Experience

Overall, the location is seen as a convenient stop for fuel and snacks, but many customers advise against using the facilities due to cleanliness and service issues.
  • BH
    Bryan Harris
    5 days ago
    1.0
    Subway…don’t believe the open 24 hours for subway. 0615 and was told “not open” when I just stopped in. Complete waste of time.
  • NT
    Neeraj Turan
    Dec 17, 2025
    1.0
    They don't have laundry there
  • MW
    Madi Weaver
    Nov 26, 2025
    1.0
    HORRIBLE! Charged a $151 ‘test charge’ which is a SCAM!! Called capital one and they flagged it as fraud so I’m hoping it gets resolved soon. Also, the bathrooms were DISGUSTING there was actual pee all over the floor, clogged potties, and no paper towels. 0/5 stars
  • DD
    Diamond Di
    Nov 13, 2025
    5.0
    Clean nice place
  • AH
    Austin Hall
    Oct 18, 2025
    2.0
    Use cash here if you have to stop. This station has been running a scam at the pumps for months. They will debt your card about $100 for gas at the pump (which is standard) but never refund what you don't use. Been stopping here on and off for months and it's never changed, I'm guessing since the service is so shitty they have to charge for gas they aren't selling because the store and the showers are so bad no one stops. If you need a place to park for the night it's not bad, if you plan on spending any money use cash, or get scammed your call.

Frequently Asked Questions About ONE9 Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.