Smart Cars By Wieland

4.4
240 reviews

About

Used Car DealerUsed Truck Dealer
Family-owned and operated since 1981, our mission is to provide the community with reliable transportation from a name you can trust. Proudly serving the Triangle and Triad areas, including Pittsboro, NC, we’ve built our success on fostering long-term relationships with our customers. We understand that repeat business and referrals are the cornerstone of any thriving business, and we’re deeply grateful for the loyalty and trust our customers have shown us over the years. Whether you’re searching for your next vehicle, need expert service, or are exploring financing options, we’re committed to delivering a personalized and dependable experience.

Location

Smart Cars By Wieland
471 Hillsboro St, Pittsboro, NC
27312, United States

Hours

Reviews

4.4
240 reviews
5 stars
194
4 stars
8
3 stars
8
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Todd, Bella, and John for their exceptional service.

Vehicle Quality

While some customers reported satisfaction with their vehicles, others raised concerns about hidden issues and poor vehicle conditions.

Transparency

Several reviews noted straightforward pricing and a lack of hidden fees, although some customers experienced miscommunication regarding vehicle availability and condition.

Mixed Experiences

The dealership received a mix of positive and negative feedback, with some customers expressing high satisfaction while others reported significant issues post-purchase.

Reputation

The dealership is recognized as a family-owned business with a long-standing presence in the community, but some reviews indicated a decline in service quality.
  • RB
    rick burnett
    Nov 1, 2025
    5.0
    No BS. this place has good solid people that take of you. I had a great experience with buying a work truck here.
  • EG
    Elmo Goss
    Oct 22, 2025
    4.0
    Well cared for cars.
  • BR
    B. Rodenberg
    Sep 5, 2025
    1.0
    If you like the old school used car salesman feel, then this is the place for you!
  • GN
    Gillian Ness
    Aug 31, 2025
    5.0
    Great customer service. There were no extra hidden fees, only the doc prep fee (posted clearly on the wall) and the regular tax and title. It was also very easy to take it for an inspection with a third-party mechanic.
  • BB
    Bradyn Robinson (Bradyn)
    Jul 29, 2025
    5.0
    Straight forward pricing, conversation, and experience. I have waited a few months to review because this was my first used truck and I did not want to comment until I was sure there were not any hidden issues. It has been the best vehicle and experience I have had and I would come back again in the future without hesitation.

Frequently Asked Questions About Smart Cars By Wieland

Does smart cars by wieland accept trade-ins?

Yes, Smart Cars by Wieland accepts trade-ins. We provide competitive appraisals for trade-in vehicles and allow customers to apply the value towards their next purchase. For a preliminary estimate, customers can utilize our online trade-in tool, or visit our dealership for an in-person evaluation.

Can i schedule a test drive?

Yes, you can schedule a test drive at Smart Cars by Wieland. We offer multiple convenient options for scheduling, including phone calls, our website, or in-person visits to our dealership. Our team is ready to assist you in finding the right vehicle for your needs.