Jiffy Lube

4.3
185 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PINEVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
207 N Polk St, Pineville, NC
28134, United States

Hours

Reviews

4.3
185 reviews
5 stars
138
4 stars
12
3 stars
5
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Pricing Issues

Several reviews mentioned unexpected charges and high prices compared to advertised rates, leading to customer dissatisfaction.

Service Speed

While some customers appreciated quick service, others reported long wait times, contradicting the 'Jiffy' promise of speed.

Quality of Work

Mixed feedback on service quality, with some customers experiencing issues like improper installations or incomplete services.
  • CC
    Carla cruz
    4 days ago
    1.0
    We went to get an oil change for our car, and we got ripped off. They replaced a screw that was already new on my car without asking me. When it was time to pay, they told me it was $150 because they “changed a screw.” I only went in for an oil change. They are unprofessional and dishonest.
  • LC
    Lyndsey Churakos
    Dec 29, 2025
    1.0
    If I could give this Jiffy Lube zero stars, I would. I am from out of state and was getting an oil change prior to my 12 Hour drive back home alone With an infant. 3 1/2 hours into my trip home my Brand new car (7000 miles, first oil change) started flashing warnings for low oil and to pull over immediately. I was in a rural Area But luckily, was able to find a gas station Before I was stranded on the side of the road or my engine exploded. My car was pouring oil all over the ground. I was forced to stay in a hotel overnight and get a new oil change the following day, Which delayed my trip causing me to miss a shift at my job. I have contacted the store several times and spoken to numerous people And constantly given the runaround. I was given a personal email to send documentation to which also they will not reply. I am beyond frustrated and deserve compensation.
  • YR
    Yanastarr ross
    Dec 25, 2025
    5.0
    My experience was absolutely perfect all times as a woman when I go to have things done to my car I feel pressured. I feel overwhelmed and I made to feel. I don’t know what I’m talking about. This was not my experience at Jiffy Lube. They did exactly what I asked, they did provide recommendations, but were accepting of what I wanted to do on that day and what I would return to do later. This may sound like a small thing before a single woman. This is huge being heard being respected and not being over talked I truly appreciate these men and I will now no longer be going anywhere else for my oil changes or anything else that Jiffy Lube can provide. Thank you again.
  • LY
    LaToya Young
    Dec 20, 2025
    5.0
    Excellent service!!! Came in for a top off and they took such good care of me.
  • AM
    Alexander Masche
    Dec 10, 2025
    1.0
    Malicious business warning. This shop intentionally cut my coolant overflow hose running from my thermostat to my coolant reservoir in an effort to gouge me for additional revenue. The district manager vehemently denies that the employees did this but admits that it does appear the hose was cut by something. My hood had not been open for 6+ hours at the time I arrived at the shop for a simple inspection. I replaced my battery earlier in the day and specifically remember a full coolant reservoir and no coolant leaks or smell coming from the engine bay. The shop alleged that the hose was caught under the thermostat housing and rubbed up against something to cause the leak. The location of the leak on the hose does not align with any components that would have caused an abrasion on the hose that resulted in a leak. Within a couple hours, my coolant had completely drained from suitable levels because of the rate coolant was being expelled from the cut. My vehicle is now inoperable due to this malicious practice and the shop refuses to rectify the situation. It is very clear after removing the hose that it was scooped twice by a blade. One cut that was not deep enough to cause the leak, and then a second cut deeper that finally breached the interior wall of the hose resulting in the leak.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service