Jiffy Lube

4.3
172 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PINEVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
207 N Polk St, Pineville, NC
28134, United States

Hours

Reviews

4.3
172 reviews
5 stars
130
4 stars
10
3 stars
5
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Pricing Transparency

Several reviews mentioned unexpected charges and lack of clarity regarding pricing, leading to dissatisfaction.

Service Speed

While some customers experienced quick service, others reported longer wait times than expected, contradicting the 'Jiffy' name.

Quality of Work

There were mixed reviews on the quality of service, with some customers reporting issues like incorrect oil types and loose filters.

Cleanliness

The facility was generally noted as clean and well-maintained, contributing positively to customer experiences.
  • PP
    Phillip Van Poole
    Nov 13, 2025
    5.0
    Graet Job and service
  • LP
    Lm Patterson
    Oct 31, 2025
    5.0
    All was Great! Customer service was hospitable and prompt.
  • CW
    Christie Weber
    Oct 27, 2025
    5.0
    Very friendly and knowledgeable staff! I didn’t feel like I was getting “upselled” on unnecessary things. Joshua at the front desk was a great service manager!
  • CC
    cevallos cevallos
    Oct 13, 2025
    1.0
    First of all from the moment you get to the place in Pineville, North Carolina, you are greeted with an attitude. There is no interaction with the customer whatsoever. They replaced a filter that apparently was necessary to replace, but they couldn’t figure out how to put the parts back together, so when I left, there were left on my side door pocket And I found them when I was home the guy that does the paperwork to charge you has the biggest attitude ever I had a $26 coupon and I was still charged $103 so by no means would I ever recommend anyone to go there nor would I ever go back? They need to be taught manners Customer Service goes a long ways thank you very much For asking you have a beautiful day.
  • DD
    Dale Ducote
    Oct 5, 2025
    1.0
    If 70 minutes is considered Jiffy, then call it jiffy. When I arrived attendant (Joshua)ask what I wanted and I replied synthetic blend. Before they changed my oil they told me I needed a new battery. The battery they wanted to sell me was $169. I told them I’d take care of it. After the 70 minute wait he was ready to check me out. He tells me the oil change for a 4 cylinder RAV4 was $115. I replied that the list price was $89 and I was eligible for $25 veteran discount. He starts telling me I ordered full synthetic, that is what he recommends. Finally I get an invoice for $92. He added a bunch of bull shit like supplies and other things to bring the cost up. Avoid this establishment at all cost. After leaving I drove to Advance Auto Parts and after checking the battery I still had life in it.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service