Many customers praised the friendly and helpful staff, highlighting their professionalism and responsiveness.
Speed of Service
Numerous reviews noted the quick turnaround times for services, with many customers appreciating the efficiency.
Pricing Concerns
Several customers expressed dissatisfaction with perceived overcharging and pressure to purchase additional services.
Mixed Experiences
While many reviews were positive, there were significant complaints about poor communication and negative experiences, indicating inconsistency in service quality.
JV
Johnny Vickers
1 day ago
5.0
Great service and very professional. Tommy was on his game and came and got me to show me the things I need to get done eith my car. Will recommend anyone at this location and will be back.
KB
Kenneth Bingham
6 days ago
5.0
Grateful customer service and great work and fast
RW
Reno Warren
Feb 24, 2026
5.0
Fast, friendly service and affordable repair. The manager went above and beyond to replace my failed battery at a price I could afford. Very satisfied! 😀
AM
Andre Mason
Feb 16, 2026
5.0
Quick and consistent service. I leave my car and go have lunch and they are done by the time I am done eating. Today NC inspection was done in 10 minutes for $30.
RG
Ricky Guido
Jan 30, 2026
2.0
Horrible experience. Went for a simple nc inspection. They over charged me for inspection. They put me as mecklenburg county when my registration clearly says Catawba. They also failed me for tierods which I had replaced 6 months prior. I tried to refute but they wouldn’t have it. I drove less than 2 minutes up the road, passed inspection and only charged me $13 instead of $23. I went back to show them and refute them. They didn’t care. Gave me a partial refund ($11) and didn’t even apologize or acknowledge me. Handed me the $11 and wouldn’t even make eye contact. This place is a joke. I will never return.
Grease Monkey is located at 9920 Pineville-Matthews Rd, Pineville, NC 28134, USA.
What services does Grease Monkey in Pineville offer?
Grease Monkey provides oil changes and a variety of vehicle maintenance services.
What are the operating hours of Grease Monkey in Pineville?
Grease Monkey is open Monday through Friday from 7:30 AM to 6:30 PM, Saturday from 7:30 AM to 5:30 PM, and closed on Sundays.
Which payment methods are accepted at Grease Monkey in Pineville?
Grease Monkey accepts Apple Pay, cash, Discover, financing options, Mastercard, and Visa.
How can I contact Grease Monkey in Pineville?
You can call Grease Monkey at +1 704-889-3700.
What is the website for Grease Monkey in Pineville?
The website for Grease Monkey in Pineville is https://www.greasemonkey.com/locations/nc/pineville/9920-pineville-matthews-rd.
Are there any nearby hotels where I can stay close to Grease Monkey in Pineville?
Yes, Quality Suites is a nearby hotel close to Grease Monkey, ideal if you need accommodations while your vehicle is serviced.
What dining options are available near Grease Monkey in Pineville?
Nearby dining options include IHOP for breakfast and brunch, Burger King for fast food, China Buffet for Chinese cuisine, and El Veracruz for Mexican food.
Where can I get my car washed near Grease Monkey?
You can visit nearby car wash locations such as Zips Car Wash, Tidal Wave Auto Spa, and mister car wash for vehicle cleaning and detailing.
Are there any automotive service competitors near Grease Monkey in Pineville?
Yes, nearby automotive service competitors include Midas Pineville, NTB - National Tire & Battery, Tire Kingdom, and Express Oil.
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