Grease Monkey

4.6
1338 reviews

About

Oil Change Service StationAuto Repair Shop
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Get In. Get Out. Get Going.

Location

Grease Monkey
9920 Pineville-Matthews Rd, Pineville, NC
28134, United States

Hours

Reviews

4.6
1,338 reviews
5 stars
1,144
4 stars
49
3 stars
22
2 stars
20
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often completing oil changes and inspections in under an hour.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and accommodating, although there were some complaints about pushy sales tactics.

Pricing Concerns

Several reviews highlighted issues with pricing, including unexpected charges and perceived upselling of unnecessary services.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about poor communication, mistakes, and feeling scammed.
  • LC
    Linda Coccia
    Jan 4, 2026
    5.0
    Got in and out fast for an inspection and also got new washer blades at a really good price. Guys were nice and friendly.
  • EK
    EK in the Kitchen
    Dec 24, 2025
    5.0
    Great service from this crew! I showed up before 8am needing new brakes and an oil change, and they got me out of there in just about 2 hours. I was a new customer and I am very pleased with their communication and honesty. I will be back for future services!
  • CM
    Clare Miller
    Dec 19, 2025
    5.0
    I was able to get seen ASAP for a noise that started just a few minutes into driving, even though I’d never been here before. They were helpful, friendly, and got me in and out super quick. JB helped me clarify my options and was up front with choices, prices, and his solid professional opinion. I would 100% come back here!
  • LJ
    lara johnson
    Dec 10, 2025
    1.0
    I went in for an oil change and inspection. They told me it would be 25 minutes. It took an hour and 20 minutes. They didn’t even start on my car before they told me I needed to do an engine flush and I was 2000 miles over my service which was not true. I get my oil changed every 5000 miles with synthetic religiously. Then they told me I needed a new battery . They then came in with the air filter in the cabin air filter and told me that my cabin air filter needed to be changed, which I agreed to. They didn’t tell me it was $60. They also charged me for labor and then $23.75 for a failed inspection. They told me my car would not connect to the inspection system (which is most likely user error) and had electrical problems. Then they told me it wouldn’t have passed anyway because my ball joints were “cracked and leaking grease” I have never paid $223 for an oil change and inspection. I took my car today to another reputable place and it passed inspection with no issues. The hard pressure sales on everything they possibly could think of was ridiculous. And to add insult to injury, my TPS light was not on before they got a hold of my car and now won’t go off. I can’t help but feel like whatever they did trying to find something wrong with my car messed up my tire pressure monitoring system . I have never felt so abused in my life. They are scammers, STAY AWAY!
  • MM
    Matt Milazzo
    Dec 10, 2025
    1.0
    I never leave reviews but if I could give it 0 stars I would. My mother went in for an oil change yesterday. Not only did they omit the price of the air filter (which is $60 by the way) they charged her $23.75 for a failed inspection and the inspection was failed because they couldn't connect to the ODB port. They charged $69.00 for the oil and $35 for labor. They said they wouldn't pass her inspection unless she got all of her ball joints replaced. So she goes in for an oil change expecting maybe $60-$100 maximum. The FINAL BILL WAS $233. Please save your money and DO NOT agree to any additional options they offer UNLESS they tell you the price first. A cabin air filter should be (at most) $30. You can buy them on amazon for $7-$10

Frequently Asked Questions About Grease Monkey

Where is Grease Monkey located in Pineville, NC?

Grease Monkey is located at 9920 Pineville-Matthews Rd, Pineville, NC 28134, USA.

What services does Grease Monkey in Pineville offer?

Grease Monkey provides oil changes and a variety of vehicle maintenance services.