Business Details
About
Oil Change Service StationAuto Repair Shop
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Get In. Get Out. Get Going.
Location
Hours
Reviews
4.6
1,323 reviews
5 stars
1,134
4 stars
48
3 stars
22
2 stars
20
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers praised the quick and efficient service, often completing oil changes and inspections in under 30 minutes.
Customer Service
The staff received positive feedback for being friendly, helpful, and professional, with specific mentions of individuals like Ken and Justin.
Communication Issues
Several reviews highlighted poor communication regarding service details, pricing, and appointment management, leading to customer frustration.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about upselling tactics and perceived dishonesty in service recommendations.
Quality of Work
Feedback on the quality of repairs was mixed, with some customers expressing dissatisfaction with the outcomes of services performed.
- TCTails & Scales Pet Care1 day ago5.0Very professional staff, fast and efficient service. Their 17 point inspection and service review is very thorough! They’re also accommodating! I came in 15 minutes late to my appointment due to traffic and they still squeezed me in and got me back on the road in a timely manner! Five stars!
- TDTheHeroin Don1 day ago5.0Went to the new Indian cuisine restaurant next door and decided I needed an oil change this crew is phenomenal
- KKKay1 day ago5.0Great customer service, the team was great. They reviewed the services due for my vehicle with out making me feel uncomfortable about. This will be my go to place from now on. Thank you
- PPPhillip PollachioliNov 14, 20255.0A minor mistake was made & not caught until months later. With no receipt, I had little evidence. After a quick phone call and visit, they owned it and fixed it at no cost and apologized for the inconvenience. Mistakes can happen anywhere. Great business ethics owning up to it. Thank you Tommy & Bryson for making this easy!
- PVPeter VinciNov 1, 20251.0Called to schedule an appointment to change my brakes. Apparently asking what time I can come in or make an appointment was a problem. If you don’t like your job and hate working Saturday stay home. I’d rather pay double than give this place my business. Ignorant employee
Frequently Asked Questions About Grease Monkey
Where is Grease Monkey located in Pineville, NC?
Grease Monkey is located at 9920 Pineville-Matthews Rd, Pineville, NC 28134, USA.
What services does Grease Monkey in Pineville offer?
Grease Monkey provides oil changes and a variety of vehicle maintenance services.
What are the operating hours of Grease Monkey in Pineville?
Grease Monkey is open Monday through Friday from 7:30 AM to 6:30 PM, Saturday from 7:30 AM to 5:30 PM, and closed on Sundays.
Which payment methods are accepted at Grease Monkey in Pineville?
Grease Monkey accepts Apple Pay, cash, Discover, financing options, Mastercard, and Visa.
How can I contact Grease Monkey in Pineville?
You can call Grease Monkey at +1 704-889-3700.
What is the website for Grease Monkey in Pineville?
The website for Grease Monkey in Pineville is https://www.greasemonkey.com/locations/nc/pineville/9920-pineville-matthews-rd.
Are there any nearby hotels where I can stay close to Grease Monkey in Pineville?
Yes, Quality Suites is a nearby hotel close to Grease Monkey, ideal if you need accommodations while your vehicle is serviced.
What dining options are available near Grease Monkey in Pineville?
Nearby dining options include IHOP for breakfast and brunch, Burger King for fast food, China Buffet for Chinese cuisine, and El Veracruz for Mexican food.
Where can I get my car washed near Grease Monkey?
You can visit nearby car wash locations such as Zips Car Wash, Tidal Wave Auto Spa, and mister car wash for vehicle cleaning and detailing.
Are there any automotive service competitors near Grease Monkey in Pineville?
Yes, nearby automotive service competitors include Midas Pineville, NTB - National Tire & Battery, Tire Kingdom, and Express Oil.