Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Pineville, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pineville location today.
Location
Hours
Reviews
4.1
731 reviews
5 stars
505
4 stars
63
3 stars
21
2 stars
30
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service from specific employees like Bailey, Mary, and Cedric.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor management, particularly regarding the branch manager Cedric.
Vehicle Quality
Several customers reported issues with vehicle cleanliness and maintenance, including unpleasant odors and mechanical problems.
Reservation Issues
Multiple customers experienced problems with reservations, including unavailability of booked vehicles and poor communication regarding their status.
Positive Atmosphere
Despite some negative experiences, many customers appreciated the welcoming atmosphere and the team's effort to provide a pleasant rental experience.
- LSLois SolomonNov 14, 20255.0Eazy-peazy. Especially Savannah, Isaiah, Nathan were so accommodating.
- BMBill MarburyNov 4, 20255.0Excellent customer service. The friendliest staff you will run into in the rental car world. I highly recommend giving the team at Enterprise Rental Car Pineville a shot on your next rental.
- KKKerry KaylorNov 1, 20255.0Great prices and super service! I had to put my car in the shop for repairs and this part was by far the easiest of all I had to do. Thank you!
- CLChristopher LeBronOct 28, 20255.0The staff at the Polk Rd. location was welcoming and attendative to everyone's needs. They work well together as a team. Especially the ladies who work the front counter. Each person who was waiting at the time for a vehicle was treated with both dignity and respect.
- TLTruly LlcOct 23, 20255.0Excellent customer service. Helped me with a problem on a long trip and went above and beyond to get me where I needed to go. Fast service even though it was busy. Thanks Anna for even coming to measure the trunk space, that was awesome. Thanks Christian for helping select the vehicle at the end and getting me back on the road quickly and last but not least thanks Andrew for trying to find an option to keep me in the vehicle I was in, and after that didn’t work making sure I was in something else. Everyone here deserves a raise and I’ve never met for friendly employees. All the customers were walking out happy and smiling thanks to the team effort here. Hopefully one day I can repay you guys. When people complain they always mention everything wrong so I want to personally name everyone who helped. They all deserves raises and I will be contacting corporate hopefully to petition that. You never know what a smile and some good service does for somebody having a rough day. Thanks again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Pineville, NC?
You can rent a wide range of vehicles including cars, vans, and luxury vehicles at Enterprise Rent-A-Car in Pineville, NC.
What are the operating hours of Enterprise Rent-A-Car in Pineville?
Enterprise Rent-A-Car in Pineville is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 12:00 PM.
How can I reserve a rental car at Enterprise Rent-A-Car in Pineville?
You can reserve a rental car online through their reservation website or by calling their local phone number.
What payment options does Enterprise Rent-A-Car in Pineville accept?
They accept American Express, cash, check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car in Pineville offer any discounts?
Yes, they provide discounts for active military personnel.
Is Enterprise Rent-A-Car in Pineville a woman-owned business?
Yes, Enterprise Rent-A-Car in Pineville is a woman-owned business.
What nearby automotive services are available around Enterprise Rent-A-Car in Pineville?
Nearby automotive services include NAPA Auto Parts - Genuine Parts Company for auto repairs and Mercedes-Benz of South Charlotte for car sales and service.
Are there any beauty or wellness centers near Enterprise Rent-A-Car in Pineville?
Yes, there are several nearby beauty and wellness centers such as British Massage Wellness Center, Avanti Salon, and Nails Latinas Salon you can visit before or after your rental visit.
What nearby places can help customers store personal items when renting a car?
Public Storage is a nearby facility customers can use for storage needs while renting a vehicle from Enterprise Rent-A-Car.
Are there any fitness or sport facilities close to Enterprise Rent-A-Car in Pineville?
Yes, AIR Aerial Fitness is a nearby gym and sports venue you can check out to stay active during your visit.