Need a rental car in Pineville, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pineville location today.
Many customers praised the staff for their friendliness, professionalism, and willingness to go above and beyond to ensure a positive rental experience.
Reservation Issues
Several reviews highlighted problems with reservations, including last-minute cancellations and discrepancies between confirmed bookings and available vehicles.
Cleanliness and Vehicle Condition
Some customers reported issues with the cleanliness and condition of the vehicles, including unpleasant odors and damage.
Efficiency
While many customers appreciated the quick service, others experienced long wait times during the rental process, indicating inconsistency in efficiency.
Mixed Experiences
Overall, feedback was mixed, with some customers having excellent experiences while others reported significant dissatisfaction, particularly regarding customer service and vehicle availability.
JW
Janell Williams
1 day ago
5.0
I love how management takes care of the customers concerns without any rebuttal. They truly want to make sure that you’ve had a great experience while renting their vehicles.
RR
Rob
6 days ago
1.0
Read everything as far as details online had the two forms of ID the payment and the card with the same name on it then I get there to pick the car up and they tell me I need a third form of ID which I did not bring with me because I thought it was not needed so now I do not have a car and I'm stuck here very unprofessional people work here don't know how site manager got to be a manager because she has no management skills at all and no customer relations skills very disappointed never had this problem before renting from Enterprise matter of fact this location numerous times
KB
Kay Brown
Feb 20, 2026
5.0
I absolutely love this location. They are always so helpful and make sure I am comfortable and get in what I want. The branch manager Heather & her team is amazing! I’ve worked with almost all of the staff when renting and I wouldn’t switch locations! Best place to rent!
JD
J Dubbs
Feb 15, 2026
5.0
Professional staff and took great care of me. Went above and beyond of what was required. I would highly recommend using them again.
AG
Aanchal Gosain
Jan 26, 2026
1.0
I booked a rental car almost 15-20 days ahead of the dates for which I wanted the car. It was booked for 2 days and my booking was confirmed. Finally, an evening before my date of rental, these people wake up from their sleep and call me to tell me that they can’t give me the car because my driver’s license expires after 20 days of me “RETURNING THE CAR” and since it is valid for less than 30 days “AFTER I RETURN MY CAR” they can’t rent me the car. Seriously? I have a valid DL during my rental period how does it matter after my rental period when my license expires. All the more, when I called enterprise customer care, they clearly told me there is no such rule. Despite telling this to store’s people what customer service told me, they were adamant to not give me the car. Customer service then emailed area manager and he told us that you can come to my store and I have a car and I can rent you one. He gave us the car. Same company different rules or maybe just a way to trouble customers that too an evening before. Why did they confirm my booking in the first place ?
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Pineville, NC?
You can rent a wide range of vehicles including cars, vans, and luxury vehicles at Enterprise Rent-A-Car in Pineville, NC.
What are the operating hours of Enterprise Rent-A-Car in Pineville?
Enterprise Rent-A-Car in Pineville is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 12:00 PM.
How can I reserve a rental car at Enterprise Rent-A-Car in Pineville?
You can reserve a rental car online through their reservation website or by calling their local phone number.
What payment options does Enterprise Rent-A-Car in Pineville accept?
They accept American Express, cash, check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car in Pineville offer any discounts?
Yes, they provide discounts for active military personnel.
Is Enterprise Rent-A-Car in Pineville a woman-owned business?
Yes, Enterprise Rent-A-Car in Pineville is a woman-owned business.
What nearby automotive services are available around Enterprise Rent-A-Car in Pineville?
Nearby automotive services include NAPA Auto Parts - Genuine Parts Company for auto repairs and Mercedes-Benz of South Charlotte for car sales and service.
Are there any beauty or wellness centers near Enterprise Rent-A-Car in Pineville?
Yes, there are several nearby beauty and wellness centers such as British Massage Wellness Center, Avanti Salon, and Nails Latinas Salon you can visit before or after your rental visit.
What nearby places can help customers store personal items when renting a car?
Public Storage is a nearby facility customers can use for storage needs while renting a vehicle from Enterprise Rent-A-Car.
Are there any fitness or sport facilities close to Enterprise Rent-A-Car in Pineville?
Yes, AIR Aerial Fitness is a nearby gym and sports venue you can check out to stay active during your visit.
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