Advance Auto Parts

4.1
207 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 688 S Key St in Pilot Mountain offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
688 S Key St, Pilot Mountain, NC
27041, United States

Hours

Reviews

4.1
207 reviews
5 stars
108
4 stars
57
3 stars
13
2 stars
7
1 star
22
  • AS
    Abby Simmons
    Oct 29, 2025
    1.0
    ⭐ 1-Star Review for Advance Auto Parts I visited Advance Auto Parts today to buy new windshield wiper blades because my current ones (Rain-X brand) are loud and skip even in heavy rain. As soon as I mentioned that I didn’t want Rain-X wipers, the store manager, Patrick, became noticeably rude and dismissive. Instead of helping me find an alternative, his tone and attitude made it clear he was irritated from that point on. He told me I’d “be paying a lot more” for a different brand, which I said was fine. I asked about my options, and he showed me a few choices in the $25–$38 range. I also asked for a rear wiper blade around $14.99, and I agreed to that price as well. When I was ready to pay, I took out a $100 bill (without handing it to him yet) so I’d be prepared once he gave me the total. Before even telling me the final amount, he became more irritated and said he probably didn’t have enough change for it—repeating it several times. I stayed polite and waited, but he never checked or completed the sale. At that point, I simply thanked him and said I’d go to O’Reilly Auto Parts across the street instead. He then got even more upset, sarcastically told me to “have a good night,” and when I replied, “I hope you have a better night too,” he shouted that he was going to have the best night—better than mine! I left, went to O’Reilly’s, bought the same non–Rain-X blades with zero issues, paid in cash, and got $26 in change. I later called Advance to confirm the manager’s name, and Patrick was just as rude on the phone. Long story short: the store manager, Patrick, was unprofessional, rude, and made what should’ve been a simple purchase unnecessarily unpleasant. I won’t be returning to this location and will be giving my business to O’Reilly’s from now on. Honestly, if Patrick loves Rain-X that much, he and those wipers can ride off into the storm together. And heaven forbid you pay in cash!
  • MW
    MadMax WellSmart
    Sep 28, 2025
    3.0
    Well it's a auto parts store so, no comments on that, a couple of employees have the personality of a wet mop and can be a little on the rude side.
  • MY
    Mitchell Young
    Jun 21, 2025
    2.0
    The only reason I gave them 2 stars is because they were open for business, I walked in and could clearly see three people there , 2 behind the counter and 1 stocking shelves, after waiting at the counter a bit I walked around to try to find what I needed and back to the counter, not 1 employee asked If I needed help or even acknowledged I was there so I left and went next door to O'Reilly auto parts and was greeted immediately with " what can I help you with today " , I am 100% done with advance auto parts
  • ET
    e thompson
    Jun 6, 2025
    5.0
    Visiting the area for some hiking and found myself with a dead battery at Jomeokee campground. The owner of the campground helped me get my car started back up and recommended this Advanced for a new battery (it was needed) and although I didn’t get their names, the staff was so kind and got me going in a matter of minutes. Thank you, for being so kind and so quick.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*