Advance Auto Parts

Reviews

• MC

  Mandy Clayton

  2 days ago
  5.0
  Store was clean & well stocked.
• DP

  David Prieto

  4 days ago
  1.0
  Walked in to buy a mower battery and the lady immediately asked what I needed in a very rude tone. Not a great experience. I’ll be taking my business across the street to O’Reilly from now on. Disappointed in this Advance Auto Parts location in Pilot Mountain.
• AS

  Abby Simmons

  Oct 29, 2025
  1.0
  ⭐ 1-Star Review for Advance Auto Parts I visited Advance Auto Parts today to buy new windshield wiper blades because my current ones (Rain-X brand) are loud and skip even in heavy rain. As soon as I mentioned that I didn’t want Rain-X wipers, the store manager, Patrick, became noticeably rude and dismissive. Instead of helping me find an alternative, his tone and attitude made it clear he was irritated from that point on. He told me I’d “be paying a lot more” for a different brand, which I said was fine. I asked about my options, and he showed me a few choices in the $25–$38 range. I also asked for a rear wiper blade around $14.99, and I agreed to that price as well. When I was ready to pay, I took out a $100 bill (without handing it to him yet) so I’d be prepared once he gave me the total. Before even telling me the final amount, he became more irritated and said he probably didn’t have enough change for it—repeating it several times. I stayed polite and waited, but he never checked or completed the sale. At that point, I simply thanked him and said I’d go to O’Reilly Auto Parts across the street instead. He then got even more upset, sarcastically told me to “have a good night,” and when I replied, “I hope you have a better night too,” he shouted that he was going to have the best night—better than mine! I left, went to O’Reilly’s, bought the same non–Rain-X blades with zero issues, paid in cash, and got $26 in change. I later called Advance to confirm the manager’s name, and Patrick was just as rude on the phone. Long story short: the store manager, Patrick, was unprofessional, rude, and made what should’ve been a simple purchase unnecessarily unpleasant. I won’t be returning to this location and will be giving my business to O’Reilly’s from now on. Honestly, if Patrick loves Rain-X that much, he and those wipers can ride off into the storm together. And heaven forbid you pay in cash!
• MW

  MadMax WellSmart

  Sep 28, 2025
  3.0
  Well it's a auto parts store so, no comments on that, a couple of employees have the personality of a wet mop and can be a little on the rude side.
• DG

  Dominick Guarnaccio

  Feb 22, 2022
  5.0
  Just needed a couple of wiper blades, quick, in and out, off and on!

Frequently Asked Questions About Advance Auto Parts