Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 688 S Key St in Pilot Mountain offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
207 reviews
5 stars
108
4 stars
57
3 stars
13
2 stars
7
1 star
22
- ASAbby SimmonsOct 29, 20251.0⭐ 1-Star Review for Advance Auto Parts I visited Advance Auto Parts today to buy new windshield wiper blades because my current ones (Rain-X brand) are loud and skip even in heavy rain. As soon as I mentioned that I didn’t want Rain-X wipers, the store manager, Patrick, became noticeably rude and dismissive. Instead of helping me find an alternative, his tone and attitude made it clear he was irritated from that point on. He told me I’d “be paying a lot more” for a different brand, which I said was fine. I asked about my options, and he showed me a few choices in the $25–$38 range. I also asked for a rear wiper blade around $14.99, and I agreed to that price as well. When I was ready to pay, I took out a $100 bill (without handing it to him yet) so I’d be prepared once he gave me the total. Before even telling me the final amount, he became more irritated and said he probably didn’t have enough change for it—repeating it several times. I stayed polite and waited, but he never checked or completed the sale. At that point, I simply thanked him and said I’d go to O’Reilly Auto Parts across the street instead. He then got even more upset, sarcastically told me to “have a good night,” and when I replied, “I hope you have a better night too,” he shouted that he was going to have the best night—better than mine! I left, went to O’Reilly’s, bought the same non–Rain-X blades with zero issues, paid in cash, and got $26 in change. I later called Advance to confirm the manager’s name, and Patrick was just as rude on the phone. Long story short: the store manager, Patrick, was unprofessional, rude, and made what should’ve been a simple purchase unnecessarily unpleasant. I won’t be returning to this location and will be giving my business to O’Reilly’s from now on. Honestly, if Patrick loves Rain-X that much, he and those wipers can ride off into the storm together. And heaven forbid you pay in cash!
- MWMadMax WellSmartSep 28, 20253.0Well it's a auto parts store so, no comments on that, a couple of employees have the personality of a wet mop and can be a little on the rude side.
- CGChrystal GalyeanOct 8, 20241.0I give a 1 star because they want even let you use the bathroom so we're you supposed to go when you all ready was driving 1 hr from work and needed a part and they was your first stop well let me just say I left and went to orally next door got my part and great news they had a bathroom thanks advance I want be back and this is were I have went to since day 1
- DGDominick GuarnaccioFeb 22, 20225.0Just needed a couple of wiper blades, quick, in and out, off and on!
- MLMonte LoweSep 30, 20195.0Good customer service
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Pilot Mountain?
Advance Auto Parts is located at 688 S Key St, Pilot Mountain, NC 27041.
What are the store hours for Advance Auto Parts in Pilot Mountain?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase at most locations, including Pilot Mountain.
Can Advance Auto Parts recycle my used motor oil?
Yes, they offer used motor oil recycling services. Exclusions may apply.
Is curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup is available at the Pilot Mountain Advance Auto Parts store.
Do you provide free battery testing and engine code scanning?
Yes, free battery testing and free engine code (OBD-II) scanning are offered at this location.
What payment methods are accepted at Advance Auto Parts in Pilot Mountain?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I can eat before or after visiting Advance Auto Parts?
Yes, nearby eateries include Hunt Brothers Pizza, Mountain View Restaurant, 25 Summit Restaurant + Bar, Rigatoni's Pizzeria & Italian Restaurant, and McDonald's.
Is there a nearby gas station close to Advance Auto Parts in Pilot Mountain?
Yes, the Exxon gas station is located nearby, which is convenient for refueling before or after your visit.
Can I find other automotive services or parts stores near Advance Auto Parts?
Yes, O'Reilly Auto Parts and a U-Haul Neighborhood Dealer are nearby for additional automotive parts and services.