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Jiffy Lube Oil Change

4.5
(713 reviews)

Business Details

1921 S Glenburnie Rd, New Bern, NC
28562, United States
(252) 634-2607
https://www.jiffylube.com/locations/nc/new-bern/2682

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NEW BERN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
1921 S Glenburnie Rd, New Bern, NC
28562, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
7/4/20268:00 AM - 5:00 PM
11/26/20268:00 AM - 6:00 PM
12/25/20268:00 AM - 6:00 PM
1/1/20278:00 AM - 6:00 PM

Reviews

4.5
713 reviews
5 stars
575
4 stars
56
3 stars
18
2 stars
19
1 star
45
  • JJ
    Jeannie
    Apr 29, 2026
    5.0
    Very good customer friendly service. For example: received discount for windshield wipers with annual inspection and very little wait time.😃
  • DS
    devanah stockling
    Apr 22, 2026
    1.0
    This was my first time having this car serviced at this location. The technician was made aware of that but still asked me what type of oil change I wanted. I had no idea so I said the basic. I was rudely told my car can not get the basic so I asked I aren’t you supposed to examine the car then give me a recommendation? Mind you I am still in the car in the parking lot when asked. The technician was in defense mode the entire time which is very rude when I haven’t done anything but pulled in and said I’d like to get an oil change this car has never had one. Asking me that question seemingly knowing what I’d say giving the opportunity to be rude to me. I’m not the technician. That’s why I came here. Lastly after finally being escorted inside to the waiting room, after the service was completed, I noticed my front carpet was not vacuumed and a huge black foot print was left on my rug! I am never going back. If they spoke with respect things would go differently. Instead of waiting for an opportunity to be rude! I’m here to pay you for a service. I don’t even know you. What’s the point in being rude to paying customers? I’m not here for the cheapest service I’m here for what’s recommended but I won’t know that if I’m still sitting in the car will I ???
  • AM
    AMO AWW MANNN
    Apr 21, 2026
    5.0
    The glenbernie store is super fast. Fair prices and service is good. I went yesterday and had them use conventional oil. Can’t use that in the car I took. My bad. Went today and it’s back to full synthetic. Fast in and out.
  • JM
    Jess McNair
    Apr 17, 2026
    5.0
    Staff was very knowledgeable. Fun and friendly in 90 degree heat on a hot car. Quick and nice waiting room. 5stars all the way
  • CI
    Collette Ibarra
    Apr 4, 2026
    1.0
    I visited Jiffy Lube (owned by Premium Velocity Auto, LLC) at 1921 S Glen Burnie Road for an oil change and unfortunately had a very disappointing experience. I arrived at 11:36 AM and didn’t leave until 1:00 PM, which felt excessive for a routine oil change. I’ve been to this location several times before without any issues, so I expected a similar level of service. However, this visit was very different. To start, no one asked me what type of oil I wanted, nor did they explain pricing beforehand. Even as a returning customer, I believe that kind of communication is essential. I tried multiple times to speak with someone, but the technician was often outside or quickly moving between tasks, making it difficult to get any answers. I also noticed that another customer who arrived after me for the same service had their car completed and returned before mine. When I asked about it, I was told they were short-staffed, and while the technician did apologize, it didn’t fully address the concern. While waiting, I received no updates on my vehicle’s status, whereas other customers were being kept informed. As the only person of color in the lobby, I couldn’t help but feel uncomfortable about the difference in treatment, though I cannot say definitively what caused it. Lastly, my oil change reminder was not reset, even though the paperwork indicated that it had been. This lack of attention to detail added to the overall frustration. Based on this experience, I will not be returning to this location. I encourage others to be mindful and attentive to the level of service they receive here.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

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