Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Bern.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
3305 Dr. M.L. King Jr. Blvd, New Bern, NC
28562, United States
Hours
Reviews
4.4
242 reviews
5 stars
169
4 stars
34
3 stars
12
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, professional, and knowledgeable, with many highlighting specific employees for their exceptional service.
Service Speed
Many reviews noted the quick service, with customers appreciating the minimal wait times for oil changes and inspections.
Quality Concerns
Some customers reported issues with service quality, including incorrect oil changes and inspections, leading to dissatisfaction and loss of trust.
Pricing Issues
While some customers found the prices reasonable, others felt that the costs were high for the services provided, particularly for oil changes.
Customer Experience
Overall, the customer experience varied, with many positive interactions but also significant complaints regarding service errors and communication.
- ADAndrea DeManche2 days ago5.0Valvoline Express is very convenient for me as I don’t have lots of spare time to sit and wait. Everyone was very friendly, guiding me into the bay as I’m a little nervous driving over the open track area. A gentleman brought me my receipt when I was finished and introduced himself as the new manager of the business. This is my new go to place for oil changes.
- LHLaura Hewlette3 days ago5.0AMAZING CUSTOMER SERVICE. THE MANAGER EDDIE WAS TOP NOTCH AND THE OTHER TEAM MEMBERS WERE POLITE AND KIND. IT WAS QUICK, EASY AND EFFICIENT!! A STRESS FREE EXPERIENCE AND WOULD RECOMMEND VALVOLINE TO ANYBODY NEEDING AN OIL CHANGE!!
- PTPaige TaylorNov 9, 20255.0Great staff
- GMGreg MeleNov 2, 20253.0The people were pleasant and I didn't have to wait long but $100 for a 5 qt synthetic oil change is crazy.
- MTMichael TruittSep 13, 20255.0Staff was fast and friendly
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in New Bern offer?
Valvoline provides 15-minute stay-in-your-car oil changes and various vehicle maintenance solutions including oil change, car battery services, auto air conditioning service, and vehicle inspection.
What are the operating hours of Valvoline Instant Oil Change in New Bern?
The center is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 5:30 PM, and Sunday from 9:00 AM to 4:00 PM. It is closed on holidays like November 27 and December 25, 2025.
Does Valvoline Instant Oil Change in New Bern require appointments?
No, appointments are not required for services at this Valvoline location.
What forms of payment does Valvoline Instant Oil Change accept?
They accept credit cards, debit cards, and mobile NFC payments, making checkout convenient.
Where is Valvoline Instant Oil Change located in New Bern?
It is located at 3305 Dr. M.L. King Jr. Blvd, New Bern, NC 28562, USA.
Can I find other automotive services near Valvoline Instant Oil Change in New Bern?
Yes, Mr. Tire Auto Service Centers is nearby and offers tire services, complementing your vehicle maintenance needs.
Are there dining options near Valvoline Instant Oil Change for grabbing a meal after your visit?
Yes, several nearby restaurants include Thee Catering Company, Waffle House, Schlotzsky's, Paula's Italian Restaurant & Pizza, and Texas Steakhouse & Saloon, perfect for a meal after your vehicle service.
What nearby services can I use if I need to send or receive packages after visiting Valvoline Instant Oil Change?
The UPS Access Point location nearby offers courier and delivery services, convenient for any shipping or package needs.
Are there any nearby places for healthcare or pharmacy services near Valvoline Instant Oil Change?
Yes, the CVS Pharmacy is close by for any pharmaceutical or medical supply needs you might have before or after your visit.
How can I find more information or contact Valvoline Instant Oil Change in New Bern?
You can visit their website at https://store.vioc.com/nc/new-bern/3305-dr--m-l--king-jr--blvd or call their main phone at +1 252-616-1430.