Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in New Bern.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.5
1,041 reviews
5 stars
849
4 stars
66
3 stars
18
2 stars
19
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Hunter and Max for their exceptional service.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers expressing satisfaction with how fast their issues were resolved.
Honesty and Transparency
Several customers appreciated the honest assessments of their vehicle needs, with no pressure tactics for upselling unnecessary services.
Mixed Experiences
While many reviews were positive, some customers reported issues with service quality and communication, indicating a need for improvement in consistency.
- CICollette Ibarra4 days ago5.0Great and fast service! Went to Marcus Tires & Brakes in New Bern for a tire patch and had an excellent experience. I was in and out in under 30 minutes. Friendly, efficient, and professional. Would definitely recommend.
- MWMichelle WatkinsDec 29, 20255.0I got a flat tire on a trip and they got me in right away and fixed my tire!! Great customer service. I highly recommend them!
- TRTrinity RelenteDec 23, 20255.0These guys absolutely rock. Max helps me every single time and always keeps things light-hearted, which makes dealing with car issues so much easier. They’ve been incredible at diagnosing everything going on with my Jetta. No guessing, no runaround, just honest, solid service. I first became a Mavis customer back in 2019 when I was stranded in Colorado, and I haven’t gone anywhere else since. I’ll happily continue using them and recommending them to anyone who asks.
- BPBrother ProphetDec 23, 20255.0Hunter and the whole staff did an excellent job from customer service to actually servicing my vehicle. Definitely A+ service all around the board.
- MSMaryElizabeth SuttonDec 13, 20255.0Great experience at Mavis Tires & Brakes! I got four new tires and made my appointment over the phone. The wait wasn’t long, the staff was friendly, and they even had a toy room for kids, which was a huge plus. Everything went smoothly and my car drives great. I would definitely come back!
Frequently Asked Questions About Mavis Tires & Brakes
What services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more.
Which tire brands are available at Mavis Tires & Brakes in New Bern?
They carry top tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, among others.
What are the operating hours of Mavis Tires & Brakes in New Bern?
They are open Monday to Wednesday and Friday from 8 AM to 6 PM, Thursday from 8 AM to 8:30 PM, Saturday 8 AM to 5 PM, and Sunday 9 AM to 5 PM.
Is Mavis Tires & Brakes open on major holidays?
No, the shop is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Do I need to make an appointment for service at Mavis Tires & Brakes?
Appointments are not required; customers can walk in for service.
What payment options does Mavis Tires & Brakes accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Are there restrooms available for customers at Mavis Tires & Brakes?
Yes, they have unisex restrooms available for customers.
Where is Mavis Tires & Brakes located in New Bern?
It is located at 2615 Highway 70 East, New Bern, NC 28560, USA.
What nearby automotive repair services are around Mavis Tires & Brakes?
Family Tire & Auto Service and AAMCO Transmissions are nearby automotive repair shops that customers can visit if needed.
What nearby dining options can I check out before or after visiting Mavis Tires & Brakes?
Pizza Hut and Purcell Foods are nearby restaurants where customers can enjoy a meal before or after their visit.
Are there other useful services near Mavis Tires & Brakes in New Bern?
Nearby you can find NC Farm Bureau Insurance offices for insurance needs and Metro by T-Mobile for mobile phone services.