Jiffy Lube Oil Change

4.5
638 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NEW BERN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
1921 S Glenburnie Rd, New Bern, NC
28562, United States

Hours

Reviews

4.5
638 reviews
5 stars
512
4 stars
52
3 stars
16
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, polite, and professional, providing excellent customer service.

Efficiency

Many customers noted quick service, with several mentioning being in and out in a timely manner.

Transparency

Customers appreciated clear explanations of services and pricing, although some expressed concerns about upselling.

Mixed Experiences

While many had positive experiences, some reported issues with service quality and upselling tactics.

Cleanliness

The waiting area is generally described as clean and comfortable.
  • NB
    nancy bradley
    5 days ago
    5.0
    The staff is wonderful no matter who is working. They explain everything and show you the items that need to be replaced
  • CL
    Calista Lossiah
    Nov 14, 2025
    5.0
    The person helping us was very friendly and courteous! My car feels happy and clean 😀
  • RP
    Regina P.
    Nov 12, 2025
    5.0
    Everyone that spoke to me was friendly and answered my questions when I had them. The oil change went smoothly. I liked that the confirmed that things were done and certfied as well. I would recommend them to anyone.
  • SK
    Sam Karahalis
    Nov 5, 2025
    5.0
    Pro team works here. Everyone has a great attitude and provides quality service for a reasonable price.
  • TW
    Ted Williamson
    Oct 17, 2025
    5.0
    I went in for a safety inspection and an air conditioner filter replacement. When I pulled up, a mechanic came up and opened my door. I told him I could barely walk, and he assisted me immediately. He got my walker out of the car, and opened it. He followed me into the store, and pull up a chair for me to sit in. It took about a half an hour to do what I needed. That same mechanic was there making sure I had no problems getting back into my car. The service provided was outstanding and the mechanic's assistance was greatly appreciated. Thank you.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service