Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Neuse Blvd in New Bern, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Bern, NC or call us at (252) 636-5350.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
419 reviews
5 stars
257
4 stars
81
3 stars
39
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly Mr. Ed, who consistently received high marks for his service.
Staff Knowledge
Customers noted that staff members were knowledgeable about products and provided valuable assistance in diagnosing car issues.
Inconsistent Experiences
While many reviews highlighted excellent service, some customers reported negative experiences with specific staff members, particularly the manager, Mark, who was described as rude and unhelpful.
Product Availability
Several customers expressed frustration with the availability of parts, indicating that inventory counts were often inaccurate.
Positive Atmosphere
Overall, the store was described as having a pleasant atmosphere, with many customers appreciating the friendly interactions and willingness of employees to assist.
- JMJ Mansfield5 days ago5.0Mr Ed was helpful with assisting me to find the best deals in town for my vehicle. He mentioned price matching to me and I was very appreciative for that.
- RRRonni RigginsOct 30, 20255.0Mr. Ed was very very helpful and funny.
- CJCharlotte JamesOct 30, 20255.0Needed to see why my check engine light was on. Dealt with immediately
- TFTrenton ForksOct 21, 20255.0Very helpful with putting in my new battery! I appreciate it! So much
- ACAshley CotteeOct 19, 20251.0My family and I we're going fishing, stopped at a gas station noticed the wheelbearing was missing on the trailer, stopped at this autozone to get the part to fix it. Needless to say it was a pain, we had to purchase multiple tools and return some that didn't work. The staff at the register was very rude, acting like we were a nuisance when really we needed help and it wasn't safe for us to drive back to Greenville with the tire like that. Very rude.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts in New Bern, NC?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in New Bern?
The store is located at 1707 Neuse Blvd, New Bern, NC 28560, USA.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, AutoZone offers in-store pickup as well as same-day delivery services.
What types of products can I find at AutoZone Auto Parts on Neuse Blvd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I rent tools at AutoZone Auto Parts in New Bern?
Yes, tool rental service is one of the categories that AutoZone Auto Parts offers.
What are some nearby automotive-related businesses to AutoZone Auto Parts?
Nearby automotive businesses include Trent Cadillac, Trent Buick GMC, Mazda of New Bern, and U-Haul Neighborhood Dealer.
Are there any convenient dining options near AutoZone on Neuse Blvd?
Yes, dining options close by include Krispy Krunchy Chicken, Taco Bell, SONIC Drive In, McDonald's, and KFC.
What local parks or recreational areas are near AutoZone Auto Parts?
Degraffenreid Park and DeGraffenried Park Historic District are nearby parks that customers might enjoy visiting.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can reach AutoZone Auto Parts at (252) 636-5350 or email customer.service@autozone.com.
Does AutoZone Auto Parts have an online presence for shopping or information?
Yes, you can visit their website at https://www.autozone.com/locations/nc/new-bern/1707-neuse-blvd.html or their Facebook page at https://www.facebook.com/338731276142513 for more info and online shopping.