Advance Auto Parts

4.5
153 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1901 S Glenburnie Rd in New Bern offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1901 S Glenburnie Rd, New Bern, NC
28562, United States

Hours

Reviews

4.5
153 reviews
5 stars
109
4 stars
28
3 stars
4
2 stars
4
1 star
8
  • JH
    John Hobbs
    Dec 4, 2025
    5.0
    I had an excellent experience at this Advance Auto Parts location, the kind of visit that leaves you genuinely appreciative of good customer service. From the moment I walked in, the store felt clean, organized, and easy to navigate. The shelves were well stocked, everything was clearly labeled, and I didn’t feel like I had to hunt through clutter to find what I needed. It’s obvious the team takes pride in keeping the place in order. The real standout of the visit, though, was the staff. Every employee I interacted with was friendly, patient, and incredibly knowledgeable. They didn’t just point me toward the aisle, they actually walked over with me, explained the differences between several products, and helped me choose the right one for my specific situation. You can tell they’ve helped a lot of people through a lot of repairs because they had a way of breaking things down that made it easy for anyone to understand. They even gave some helpful pointers about installation, all without making me feel rushed or talked down to. It was the kind of above and beyond service you hope for but don’t always get, especially when dealing with car issues that can already be stressful. Checkout was smooth and efficient, and the person at the counter double-checked my items to make sure I hadn’t forgotten anything important. It’s a small gesture, but it shows they’re paying attention. Overall, this Advance Auto Parts went well beyond expectations. Great service, knowledgeable staff, clean store, and a team that actually cares about helping customers solve problems instead of just ringing up sales. Definitely a five star experience and absolutely the place I’ll return to for future auto needs.
  • JT
    John Tazioli
    Oct 6, 2025
    4.0
    Advance auto is just like most advance autos. The online order can save some money. It socks that the same discounts don't apply to in store purchases.
  • TP
    Theodore “Ted” Perkins
    Aug 19, 2025
    5.0
    Good prices and great customer service !
  • CB
    Cw Barnes
    Aug 15, 2025
    5.0
    Courtesy was paramount friendly staff quality parts
  • BK
    Bryan Koonce
    Jul 23, 2025
    5.0
    Had what I needed.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*