Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 996 US 70 Hwy E in New Bern offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.6
213 reviews
5 stars
143
4 stars
54
3 stars
10
2 stars
4
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Product Availability
The store generally had a good selection of parts and tools, with many customers noting they found what they needed.
Efficiency
Many reviews highlighted quick service, with customers appreciating fast checkouts and prompt assistance.
Professionalism
Staff were described as professional and courteous, contributing to a positive shopping experience.
- JRJames “Jim” RayDec 10, 20255.0Many thanks to the kind person that helped me with my van battery yesterday, and that walked outside to make sure everything was OK. It was really kind, and I appreciate it.
- HFHilton FJul 19, 20255.0oreilys refused to put my battery in my chevy 2500, went to Advance in james city and the guy got me back running in 20 minutes
- IPIrishRose (PixieDoll)Sep 25, 20185.0Peggy assisted me today. She was wonderful and extremely helpful. Thank you!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in New Bern offer for car batteries?
Advance Auto Parts offers free battery testing, installs new batteries for free with purchase, and recycles used batteries at no charge. They can also test the health of your battery but do not charge batteries.
Can I return an item purchased at Advance Auto Parts to another store location?
Yes, you can return items to any Advance Auto Parts store; just bring the item and the receipt.
Does Advance Auto Parts provide installation services for windshield wipers?
Yes, they will install windshield wipers for free with purchase. Exclusions may apply.
Are car repair or bodywork services available at Advance Auto Parts in New Bern?
No, Advance Auto Parts does not provide vehicle repair or bodywork services; they sell replacement parts instead.
What payment options are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, they provide curbside pickup service for customer convenience.
What are the store hours for Advance Auto Parts at 996 US 70 Hwy E in New Bern?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby you can visit Carolina Grill, a popular American and seafood restaurant; Waffle House, known for breakfast and brunch; and Clyde's Kuts for beauty and barber services.
Are there childcare options near Advance Auto Parts in New Bern?
Yes, For The Love of Children Daycare Center is located nearby, offering day care and preschool services, which might be convenient if you need childcare while shopping.
How can nearby transit and service locations assist me in visiting Advance Auto Parts?
The UPS Access Point location nearby provides courier and shipping services, which can be helpful if you need to send or receive packages during your visit. Additionally, the location's free parking lot and wheelchair-accessible entrance make it easy to access by car or with mobility aids.