This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Repair ShopCar Battery StoreTire ShopTransmission Shop
The Service staff and technicians at Cella Ford of New Bern are highly trained on all factory services for your Ford car, truck, or SUV. Our customers have come to depend on expert service and knowledge and what we call Cella Ford Service Excellence. We know that you have a lot of options in the New Bern area for your vehicle service needs, but we are confident that no one can give you the expert service and knowledge about Ford vehicles like Cella Ford. Because there are so many options out there, we are proud to offer free vehicle safety checks - which covers lights, brakes, tires, hoses, and belts - free battery and wiper checks, and free coolant system checks. The service team here at Cella Ford looks forward to taking care of your Ford
Location
Hours
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.