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Cella Ford would like to welcome you and thank you for visiting our dealership. As the Ford Dealership in New Bern since 1970, we offer our customers a superior sales and service experience. If you are interested in purchasing a new Ford F-150, Mustang, Expedition, or Edge, then Cella Ford can help. Our commitment to serving Eastern North Carolina has led to awards for the highest levels of customer satisfaction. We are a full-service dealership. This means we have a service and parts team ready to help protect your new Ford car, truck, or SUV with regular in-house maintenance. Additionally, you can explore our wide variety of used/pre-owned vehicles to find something that matches your budget. Come into Cella Ford and speak with us today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.