AutoZone Auto Parts

4.4
360 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Rockford Street in Mount Airy, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mount Airy, NC or call us at (336) 719-2036.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1949 Rockford St, Mount Airy, NC
27030, United States

Hours

Reviews

4.4
360 reviews
5 stars
231
4 stars
79
3 stars
21
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Timothy and Cody for their exceptional service.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, and appreciated the ability to order items not available on-site.

Mixed Experiences

While many reviews were positive, some customers reported rude or unhelpful staff, indicating inconsistency in service quality.

Knowledge and Assistance

Several reviews mentioned the staff's knowledge about products and their willingness to assist customers with their automotive needs.

Cleanliness and Organization

The store was generally described as clean and organized, contributing to a positive shopping experience.
  • TG
    Tayler Goolsby
    1 day ago
    5.0
    I was helped by James tonight and he was very helpful and didn't talk down to me or make me feel incompetent which is refreshing. The other times I have been helped by Robbie who treated me less than I should have been treated. Wouldn't recommend getting helped by him if you are a women because he will talk down to you as if you arnt smarted than a kindergartener. The last time he "helped" me (not that I would call it that) he asked questions which no one would need to know and said that policy's that we're in place that actually wasn't true.
  • MB
    Mikle Butcher
    3 days ago
    1.0
    Went there today they was more interested in watching tv than helping anyone back next to battery being loud not helping customers they really need to shut this store down they never have nothing
  • LC
    Landon Casstevens
    Oct 13, 2025
    5.0
    Great service.
  • AW
    Adam W
    Aug 15, 2025
    1.0
    Looked online and it said this location had the parts I needed, so I go there. Checkd in with staff, he checked the computer, went to get my supposed in stock parts, I wait, then he comes back and tells me that they don't have them. Asked another staff member for some brake grease, he gave me a pack of anti seize for bolts, I showed him a picture of what I wanted and he told me it was the same thing . It appears their knowledge is questionable at this location. Pick somewhere else.
  • RH
    RICHARD H.
    Aug 11, 2025
    5.0
    Very helpful guys. Showed me the varieties of synthetic oils, and had me on my way in minutes. Friendly.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Mount Airy?

The store is open Monday through Thursday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Mount Airy, NC?

The store is located at 1949 Rockford St, Mount Airy, NC 27030.