Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rockford Street in Mount Airy, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mount Airy, NC or call us at (336) 719-2036.
Several reviews highlighted exceptional customer service from employees like Timothy and Montana, who went above and beyond to assist customers.
Employee Attitude
Mixed feedback on employee attitudes; while some staff were praised for being friendly and helpful, others were criticized for being rude or dismissive.
Product Knowledge
Customers expressed concerns about the knowledge of some employees regarding products, leading to issues with incorrect parts being sold.
Store Environment
The store environment received mixed reviews, with some customers noting cleanliness and organization, while others reported distractions among staff.
CG
Chris Gon
Dec 13, 2025
1.0
Lazy dudes all the time you come in here don't want to work there simple job
GG
George Grimm
Dec 6, 2025
5.0
My brother plays Santa Clause for a large venue in Dobbs, he broke down, had to have the vehicle towed to AutoZone. I drove down to fix it, bad alternator. The manager Timothy, really helped us out with accommodating us, we got the part, he loaned us tools and tested the units for us. His staff were amazing, namely Montana. Really appreciate folks who go the extra mile to ensure customers are taken care of. So thanks Timothy and Montana and to the store owner that hired these two pros.
JC
J Clips
Nov 30, 2025
1.0
A middle aged worker sold us a battery that wouldn't work for our car and had to get it jumped off multiple times turns out he didn't check the product before selling it and it had dead cells. Then tried to sell us a $400 battery with attitude so we went to Walmart and they fixed it right away spent $150 now the car runs so smooth. I'd recommend speaking to the younger workers there cause they seem to know more. We returned it and they told us straight up the brand he sold us was no good so I appreciate the honesty from them and would continue shopping their if the other guy was honest but they lost my buisness because of him. I understand they gotta sell the cheaper battery's but if they clearly won't work for the car cause the cold temp isn't enough please don't mention it when you go to sell a battery to the customer. That's how people get stranded with their car not starting cause little things like that
TG
Tayler Goolsby
Nov 23, 2025
5.0
I was helped by James tonight and he was very helpful and didn't talk down to me or make me feel incompetent which is refreshing. The other times I have been helped by Robbie who treated me less than I should have been treated. Wouldn't recommend getting helped by him if you are a women because he will talk down to you as if you arnt smarted than a kindergartener. The last time he "helped" me (not that I would call it that) he asked questions which no one would need to know and said that policy's that we're in place that actually wasn't true.
MB
Mikle Butcher
Nov 21, 2025
1.0
Went there today they was more interested in watching tv than helping anyone back next to battery being loud not helping customers they really need to shut this store down they never have nothing
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Mount Airy?
The store is open Monday through Thursday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Mount Airy, NC?
The store is located at 1949 Rockford St, Mount Airy, NC 27030.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup or delivery services?
Yes, they offer in-store pickup and same-day delivery services.
Can customers contact AutoZone Auto Parts via email?
Yes, customers can reach them at customer.service@autozone.com.
What brands are available at AutoZone Auto Parts in Mount Airy?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What nearby restaurants can I visit before or after shopping at AutoZone?
Nearby restaurants include T J's Zesty Italian, Cracker Barrel Old Country Store, Cook Out, McDonald's, Chick-fil-A, Wendy's, China King Buffet, and The Asian House.
Are there any nearby automotive-related services close to AutoZone Auto Parts?
Yes, nearby automotive services include Granite City Collision Center, Mount Airy Yamaha Suzuki Polaris motorcycle dealer and repair, Scenic Motors Inc car dealer, and Alamo car rental agency.
What nearby places can help customers rent a vehicle while visiting AutoZone?
Enterprise Rent-A-Car and Alamo car rental agencies are nearby for vehicle rentals.
What amenities or attractions are near AutoZone Auto Parts for visitors to enjoy?
Visitors can check out Pilot Mountain State Park for outdoor activities and enjoy local dining options nearby after visiting the store.