Mr. Tire Auto Service Centers

4.0
448 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
101 Airtech Dr, Morrisville, NC
27560, United States

Hours

Reviews

4.0
448 reviews
5 stars
302
4 stars
25
3 stars
21
2 stars
16
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from front desk staff.

Service Efficiency

Many customers experienced long wait times for service, even with appointments, leading to frustration over inefficiency.

Management

Manager Mike received positive recognition for his professionalism and customer care, but some reviews criticized his attitude and management style.

Quality of Work

There are concerns about the quality of service, with reports of incorrect tire sizes and unnecessary upselling, but some customers also noted satisfactory repairs and honest assessments.
  • WP
    William Pruneau
    3 days ago
    1.0
    Be careful with this location. I don’t have much knowledge of cars and they tried to exploit that. I was quoted over $600 for an inspection and installation of 4 spark plugs. They likely knowingly misquoted the wrong spark plugs at 90 bucks a piece and I came to find out that this was over a 300% markup if you were to buy them yourself. There are many other locations in the area to get work done that are more honest!
  • MD
    Monica Davis
    4 days ago
    5.0
    Nice employees. Got us in and fixed up.
  • JP
    jennifer puett
    Dec 30, 2025
    5.0
    This place was great! Suddenly had some time off work and called to see If they couldreplace my brake light. They told me to come on in and they would take care of me. And they did. Very fast, very kind , very respectful. No hesitation giving them five stars.
  • EF
    Elizabeth Fairway
    Dec 22, 2025
    1.0
    I recently visited the store with someone else I believe the manager name was Mike I was in shock by how he treated the people that work hard from him. His attitude was very cold. But treated customers very differently. I don’t know if that is kudos to his customer service but not good for the people working under him. Also I noticed even though the shop didn’t have any cars once he opened the door to the service area I got a strong sense of marijuana. I makes me believe that him or his mechanics are openly smoking in the shop. That is an illegal substance and I won’t accept a person working on my car or the manager of the shop smoking. I am not just leaving a google review but also making a complaint to the cooperate office about this. Cigarette smoke is one thing but a strong presence of marijuana is different. I hope this can be resolved quickly or I will be making a complaint to wake county about the constant smell
  • TT
    tim tok
    Dec 19, 2025
    1.0
    Just because you have an appointment doesn’t mean they will actually start working. I arrived at 4:30 and waited an entire hour before they even started changing two tires. Their employees were just walking around doing nothing. The whole garage was empty — not a single car inside — yet I still had to wait an hour just for them to begin working on replacing two tires on my car. Then it took another hour to change the tires. This is terrible. If you decide to come here, be prepared to spend half a day on a small, quick job. This is awful. I have never encountered service like this in my entire life. Do not come here — this is awful.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What auto maintenance and repair services does Mr. Tire Auto Service Centers offer?

Mr. Tire provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine diagnostics.

Which tire brands are available at Mr. Tire Auto Service Centers?

They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.