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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.7
(323 reviews)

Business Details

1021 Burkemont Ave, Morganton, NC
28655, United States
(828) 430-8640
https://www.enterprise.com/en/car-rental/locations/us/nc/morganton-53w6.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Morganton, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Morganton location today.

Location

Enterprise Rent-A-Car
1021 Burkemont Ave, Morganton, NC
28655, United States

Hours

Reviews

3.7
323 reviews
5 stars
188
4 stars
30
3 stars
16
2 stars
12
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, particularly highlighting individuals like Jared and JD for their exceptional service.

Vehicle Condition

Several reviews noted issues with the cleanliness and maintenance of the rental vehicles, including dirty interiors and mechanical problems.

Reservation Issues

Numerous customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.

Response Time

Customers expressed frustration over the difficulty in reaching the branch by phone, with many stating that calls went unanswered.

Overall Experience

While some customers had positive experiences, a significant number reported dissatisfaction with service quality and vehicle conditions, indicating a need for improvement.
  • LL
    Larry LewLew
    Feb 20, 2026
    5.0
    Friendly staff. Nice cars
  • PB
    Python Ball
    Feb 18, 2026
    5.0
    Enterprise was able to fill my needs for the vehicle that I needed and I was happy with the vehicle that they gave me which was a Nissan rogue. It could be my next purchase
  • TR
    Tesa Radosevich
    Feb 17, 2026
    3.0
    The car that I rented was quickly rinsed off there was still mud in the wheel wells and up in the grill also it smelt like someone had smoked a lot of pot in that car. It smelled my whole entire trip with my young daughter in tow. The smell never went away. The car drove well and had good features other than the cleanliness.
  • BH
    Bruce Hershock
    Feb 3, 2026
    5.0
    Good reliable car. We always get good service from the staff.
  • RF
    Randall Frantz
    Jan 21, 2026
    5.0
    Great staff, quick and efficient

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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