Enterprise Rent-A-Car

3.7
316 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Morganton, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Morganton location today.

Location

Enterprise Rent-A-Car
1021 Burkemont Ave, Morganton, NC
28655, United States

Hours

Reviews

3.7
316 reviews
5 stars
184
4 stars
30
3 stars
15
2 stars
11
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Jared and JD for their exceptional service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including dirty interiors and vehicles not being properly prepared for rental.

Reservation Issues

Numerous customers reported problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.

Response Time

Customers expressed frustration with the difficulty in reaching the branch by phone, often experiencing long wait times or no response at all.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with the service, leading to a mixed overall impression of the business.
  • JH
    Julie Haydin
    Dec 17, 2025
    1.0
    Had an insurance claim and received a rental car that smelled like smoke. They told me that they would swap it out the next day and never followed through. The tire also had a leak so I had to go put air in it daily. The person that helped me when I returned the car was apologetic.
  • WC
    Wayne Conley
    Dec 11, 2025
    5.0
    Nice doing business with ya. It only took me 30 minutes to drive there , get car, and returned back home. But online they had no cars, took a chance and it paid off. Still need to get rental with my purchasing power account. Hopefully next time
  • JT
    Joey Tupay
    Dec 7, 2025
    5.0
    This is a great store I've rented from several other ones and this one has been the best so far. Such great service at a very nice selection of cars.
  • CS
    cheryl smith
    Dec 6, 2025
    5.0
    The service is always reliable-always a good clean safe vehicle-always courteous and considerate of the customer needs-always patient-I feel secure when I drive out in one of their very-every rental provided the best -can’t say enough good things πŸ˜ŠπŸ‘
  • OP
    Olivia Propst
    Dec 2, 2025
    5.0
    Such a great experience with the enterprise team in Morganton! Such excellent customer service and a beautiful clean vehicle to take our holiday trip with family.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Morganton, NC?

Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Morganton?

The location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.