Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 405 W Fleming Dr in Morganton offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
267 reviews
5 stars
156
4 stars
67
3 stars
22
2 stars
10
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report excellent service while others describe rude or unhelpful staff.
Product Availability
Many customers appreciate the availability of parts and the helpfulness of staff in locating items.
Pricing Concerns
Several reviews mention high prices compared to online options, leading to dissatisfaction.
Professionalism
There are complaints about the professionalism of some employees, with instances of poor communication and disrespect noted.
- TMTeja MakineniDec 30, 20251.0Google wouldn’t allow me to give 0 stars, so I had to give 1. I was treated very badly during a phone call, and the way the representative spoke to me was extremely disrespectful . I called only to get an update on my car part, as my friend who ordered it was not available. We were promised fast delivery by Wednesday for $100, even though it was $15 online somewhere we reached out because they promised us fastest delivery if we pay 100 $ but the delivery date kept changing and eventually the part was not shipped at all. When I asked for clarification and trying to ask if there are other options the representative yelled and complained about how many times people calls about this I told him it’s my first time talking. I was disappointed by the lack of professionalism and customer service. I’ve been without my car for over a week and here I am neither getting my part nor money. I understand that some third part did not ship our part and the only way to refund our money is to get the card and receipt but my friend was not in the same state as me he was just here to visit me I am just trying to let him know but he is not ready for the conversation. I mean what did you expect from a customer who know that their money is in trouble, to just sit around and wait? I’m sharing this so others can be aware. We tried so hard and finally after reaching out to manager and with help of Lydia we got refund, the thing is they could do it before they had option I even asked if they had any but they kept on repeating that you need to get your friend card other than that there is no option, sorry if the message is lengthy.
- BLBrianna LeemkuilNov 14, 20255.0The guy that helped me today was Great!! I was having battery issues and he took the time to test it for me so we could figure out what is going on. He was honest and helpful and saved me from a battery that I didnt need. Will definitely go back next time I need something.
- BHBrian HoilmanOct 31, 20255.0💯
- BEBen EalyOct 29, 20251.0Poorly managed, lacking in customer service. Purchased two of their nicer deep cycle batteries for my RV. In 90 days both were totally flat, 2.7 volts. Took them in, they charged them for 3 days and only got them back to 727CCA out of 800CCA. Refused to warranty because their machine says “good”. What battery loses 10% of its CCA capacity after only 90 days and is still “good”? Guy tried to tell me it would only be an issue if it was 40 or below. The daytime highs today was 48…so I guess I’ll have bad batteries again soon. Disappointing. Will take my business elsewhere from now on.
- ACAlan ClarkOct 18, 20255.0Tony and the guys I've been great support for me over the years working on old cars. Highly recommend
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories does Advance Auto Parts in Morganton offer?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts provide free battery installation and testing?
Yes, they offer free battery testing and battery installation with purchase, and will also recycle your old battery for free at most locations.
Can Advance Auto Parts help with my check engine light?
Yes, a Team Member will scan the engine codes for you free of charge, although exclusions may apply.
Can I return items bought at one Advance Auto Parts to a different store location?
Yes, you can return items to any Advance Auto Parts store as long as you have the item and the receipt.
What payment options are accepted at the Morganton Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 405 W Fleming Dr, Morganton?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup or in-store shopping?
Yes, they offer curbside pickup as well as in-store shopping and onsite services without requiring appointments.
Are there any nearby places of interest close to Advance Auto Parts in Morganton?
Nearby places include UPS Access Point location for courier services, Auto Corral Car Wash for vehicle cleaning, and Jimmy John's sandwich shop if you're looking for a quick meal before or after shopping.
How can nearby UPS Access Point services be helpful to Advance Auto Parts customers?
Customers can conveniently use the nearby UPS Access Point location for shipping and receiving packages, which is useful if you need to send or receive auto parts or accessories.
What local dining options are available near Advance Auto Parts for a quick bite?
Nearby dining options include Jimmy John's sandwich shop for fast food, Asian Fusion Kitchen for Asian cuisine, and Mountain Burrito for Tex-Mex flavors, great for grabbing a meal during your visit to the store.