Advance Auto Parts

4.3
266 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 405 W Fleming Dr in Morganton offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
405 W Fleming Dr, Morganton, NC
28655, United States

Hours

Reviews

4.3
266 reviews
5 stars
156
4 stars
67
3 stars
22
2 stars
10
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; some customers praise the helpfulness and friendliness of staff, while others report poor service and rude employees.

Product Availability

Many customers appreciate that the store usually has the parts they need in stock, although some experienced issues with incorrect or unavailable items.

Pricing

Customers noted that prices can be high compared to online options, leading some to recommend ordering parts online instead.

Store Management

Several reviews indicate concerns about management and employee training, with some customers expressing frustration over service quality.

Overall Experience

While many customers have positive experiences, there are significant complaints about service inconsistencies and management issues.
  • BL
    Brianna Leemkuil
    Nov 14, 2025
    5.0
    The guy that helped me today was Great!! I was having battery issues and he took the time to test it for me so we could figure out what is going on. He was honest and helpful and saved me from a battery that I didnt need. Will definitely go back next time I need something.
  • BH
    Brian Hoilman
    Oct 31, 2025
    5.0
    💯
  • BE
    Ben Ealy
    Oct 29, 2025
    1.0
    Poorly managed, lacking in customer service. Purchased two of their nicer deep cycle batteries for my RV. In 90 days both were totally flat, 2.7 volts. Took them in, they charged them for 3 days and only got them back to 727CCA out of 800CCA. Refused to warranty because their machine says “good”. What battery loses 10% of its CCA capacity after only 90 days and is still “good”? Guy tried to tell me it would only be an issue if it was 40 or below. The daytime highs today was 48…so I guess I’ll have bad batteries again soon. Disappointing. Will take my business elsewhere from now on.
  • AC
    Alan Clark
    Oct 18, 2025
    5.0
    Tony and the guys I've been great support for me over the years working on old cars. Highly recommend
  • MM
    Myra Moore
    Sep 14, 2025
    5.0
    Ronnie and Tony have excellent customer service. They go above and beyond..

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*