Advance Auto Parts

4.5
225 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 696 River Hwy in Mooresville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
696 River Hwy, Mooresville, NC
28117, United States

Hours

Reviews

4.5
223 reviews
5 stars
163
4 stars
40
3 stars
9
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and helpfulness is generally positive, with many customers praising individual employees for their assistance.

Staff Knowledge

Customers frequently noted the staff's knowledge about products and their ability to provide useful advice.

Inconsistency

There are mixed reviews regarding service consistency, with some customers experiencing poor service or lack of assistance during busy times.

Product Availability

While many customers found the store stocked with necessary parts, some reported issues with incorrect items or unavailability of online orders.

Pricing

Customers appreciate competitive pricing, although some noted that prices can be higher compared to online sources.
  • PF
    Patricia Foster
    Oct 30, 2025
    5.0
    The staff here are always friendly, helpful, and quick to answer my questions.
  • CR
    Christopher Rose
    Oct 25, 2025
    1.0
    Seems like nobody answers the phone around here, I've called five times in a row and no answer..
  • RD
    Roger Davis
    Oct 15, 2025
    5.0
    Very helpful... got what I needed easily
  • RB
    Rashad Bartley
    Aug 19, 2025
    5.0
    Jose and Dylan was an awesome help with helping me find the right light and swapping it out
  • AL
    Allison Lowe
    Jun 20, 2025
    1.0
    Went in for help on getting a new air intake for my work car. Got zero willingness to help given that they were short staffed; an understandable situation given the times. But, the man I interacted with had absolutely zero provider-to-customer empathy. ^^^in response to the Owners response. Thank you for your prompt response. I appreciate the attention to my concerns. But the business across the street was much more friendly and willing to help. Although they didn’t have what I initially needed, they did order the part and assist with a few other services for my work vehicle that were coming due. I truly hope this helps with your provider to consumer training.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*