Jiffy Lube

4.2
553 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MONROE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
2105 W Roosevelt Blvd, Monroe, NC
28110, United States

Hours

Reviews

4.2
553 reviews
5 stars
384
4 stars
60
3 stars
24
2 stars
13
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being courteous, professional, and providing excellent service.

Service Quality

While some customers reported satisfactory service, others experienced issues such as incorrect installations and upselling of unnecessary services.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing, noting that services were perceived as overpriced or included unexpected charges.

Efficiency

Customers appreciated the quick turnaround time for services, with many noting they were in and out in a timely manner.

Mixed Experiences

Overall, experiences varied significantly, with some customers expressing strong dissatisfaction due to service errors and perceived dishonesty.
  • JT
    JEAN THOMAS
    Dec 25, 2025
    1.0
    I did not visit your establishment
  • BC
    Becky Creswell
    Dec 17, 2025
    3.0
    The good: super quick, well staffed, and they weren't pushy about adding on extra services. As a woman who usually has mechanics trying to add a "critical" service or two, I really appreciated that they asked once and took my answer. The bad: they said they couldn't rotate my tires because of how they sit on my car. I drive a Chrysler Pacifica with standard tires. They had already started my oil change when they told me this. Otherwise, I would have taken my car somewhere else to get both services taken care of.
  • CC
    Charles
    Dec 13, 2025
    4.0
    Did not inflate my tires to the correct psi. Left them under inflated.
  • RH
    Robby Harrell
    Nov 17, 2025
    5.0
    Natasha was absolutely professional , thorough and courteous. Guys did a great job , top off fluids. In and out. Great experience
  • CS
    Cheryl Stewart
    Nov 15, 2025
    5.0
    Great service

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service