Jiffy Lube

4.2
546 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MONROE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
2105 W Roosevelt Blvd, Monroe, NC
28110, United States

Hours

Reviews

4.2
546 reviews
5 stars
381
4 stars
59
3 stars
23
2 stars
13
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, courteous, and professional, with specific mentions of individual employees going above and beyond.

Service Quality

While most reviews highlighted good service, there were several complaints about improper work, such as over-tightened oil filters and incorrect installations.

Speed of Service

Customers frequently noted the quick turnaround time for services, often being in and out in under 30 minutes.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that services were overpriced or that they were upsold on unnecessary services.

Communication Issues

Some customers reported poor communication regarding services performed and pricing, leading to confusion and dissatisfaction.
  • RH
    Robby Harrell
    6 days ago
    5.0
    Natasha was absolutely professional , thorough and courteous. Guys did a great job , top off fluids. In and out. Great experience
  • CS
    Cheryl Stewart
    Nov 15, 2025
    5.0
    Great service
  • AC
    Alicia Chermansky
    Oct 28, 2025
    5.0
    Best 2 men i met knowledgeable and smart. Very quick i didny even have to leave my car.
  • JR
    Jose rodriguez
    Oct 17, 2025
    5.0
    The guys were amazing, excellent customer service, great professionalism, I was very satisfied.
  • KN
    karma N
    Oct 4, 2025
    5.0
    recently had my car’s wheel bearing replaced, and I’m really happy with the service! The team was professional, explained everything clearly, and completed the job on time. My car now drives smoothly and quietly again. Thank you for the excellent work and honest pricing — highly recommend your service!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service