Need a rental car in Monroe, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Highway 74 location today.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor management.
Cleanliness
Several reviews mentioned issues with vehicle cleanliness, including cars that smelled of smoke or were dirty upon pickup.
Reservation Issues
Many customers experienced problems with reservations, including not receiving the reserved vehicle and long wait times.
Staff Efficiency
Some customers highlighted the efficiency of staff in processing rentals quickly, while others noted delays and poor communication.
Location Management
There are complaints about the management at this location, with reports of unprofessional behavior and lack of accountability.
TB
Tammy Byrum
Nov 6, 2025
5.0
Great car and great service
WW
Weldon
Nov 4, 2025
5.0
Great customer service
ML
Marsha Lewis
Oct 30, 2025
5.0
Enterprise is definitely a friendly team they get the job done .
GS
Ginger Spice
Oct 23, 2025
1.0
These guys are trying but they need more personnel, badly. Last time I rented from here, it took 45 minutes and -- for the 3rd time in a row!! -- I ended up with a car that smelled strongly of smoke. This one was so bad I could smell the weed THROUGH THE CLOSED DOORS. Didn't I love coming to work with that odor clinging to my clothing?? I cannot recommend more strongly to Enterprise that they open another branch in this area -- maybe in Indian Trail? Maybe on the other side of Monroe? Either way -- this lot is too small and the employees too few for the amount of customers. I'm always waiting much longer at this branch than at the others around Charlotte Metro.
AC
Antoine & Amber Collins
Oct 22, 2025
5.0
I recommend you speak with Steven at enterprise. He is very helpful and he got the job done with my rental.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Monroe, NC?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Monroe, NC.
Where is the Enterprise Rent-A-Car located in Monroe?
Enterprise Rent-A-Car is located at 3207 W Highway 74, Monroe, NC 28110, USA.
What are the business hours for Enterprise Rent-A-Car in Monroe?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays.
Which payment methods are accepted at Enterprise Rent-A-Car in Monroe?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Monroe offer airport pick-up services?
Yes, Enterprise Rent-A-Car offers airport pick-up services at this location.
Are there any discounts for active military personnel at Enterprise Rent-A-Car in Monroe?
Yes, Enterprise Rent-A-Car in Monroe offers discounts for active military members.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Monroe?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/nc/monroe-w-hwy-74-53w4.html or by calling +1 704-291-7292.
What nearby automotive services can I find around Enterprise Rent-A-Car in Monroe?
Nearby automotive services include EMH Imports LLC (used car dealer), U-Haul Neighborhood Dealer (truck rentals), Classic Collision (auto body shop), and AutoZone (automotive parts and repair).
Are there any nearby government offices I can visit while at Enterprise Rent-A-Car in Monroe?
Yes, the North Carolina DMV Driver License Office and DMV are nearby for any motor vehicle and licensing needs.
What dining options are available near Enterprise Rent-A-Car in Monroe?
Nearby dining options include Salsarita's Fresh Cantina, a Mexican restaurant, and Firehouse Subs, a sandwich shop.