Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(592 reviews)

Business Details

3207 W Highway 74, Monroe, NC
28110, United States
(704) 291-7292

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Monroe, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Highway 74 location today.

Location

Enterprise Rent-A-Car
3207 W Highway 74, Monroe, NC
28110, United States

Hours

Reviews

4.0
592 reviews
5 stars
388
4 stars
50
3 stars
22
2 stars
21
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor service, rudeness, and unprofessional behavior from management.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness, including cars smelling of smoke or marijuana, and receiving dirty vehicles upon rental.

Reservation Issues

Numerous customers reported problems with reservations, including not receiving the reserved vehicle, long wait times, and lack of communication regarding availability.

Overall Experience

Despite some positive experiences, a considerable number of reviews expressed dissatisfaction with the service, leading to a mixed overall perception of the location.
  • VG
    Vontae Gardner
    1 day ago
    5.0
    Real nice good people with great customer service
  • DK
    Dorald Keefer
    5 days ago
    5.0
    All in all, their Monroe location is first class, very clean cars and through instructions on the operation of your rental. They are a great bunch of guys to communicate with and always willing to help you no matter what. They seem to go out of the way to make sure your being taken care of.
  • CS
    Chris Seegars
    5 days ago
    4.0
    Great service and friendly people, Awesome job Guys!!
  • AS
    Almedin Suljicic
    5 days ago
    1.0
    I had a very disappointing experience at this Enterprise location. When I picked up the car, there were literal paw prints all over the seats, the floor mats were completely missing, and the gas tank was only at a quarter tank. It was obvious the vehicle hadn’t been properly cleaned or inspected before being rented out. When I called to address it, I was told the mats “keep getting stolen” and that customers don’t always return cars with a full tank. Neither of those are the customer’s responsibility. A rental car should be clean, complete, and ready to go. This felt careless and unprofessional.
  • SM
    Sam M.
    Feb 16, 2026
    5.0
    I've been a customer to the Monroe NC location for over 10 years- We always get top service and they have great selections. This year for a mountain trip, we rented a Grand Wagoneer to haul 7 people, 4 of which were grandkids!. What a beast and excellent ride! Thank you, Mason for a great vehicle and a great CX!

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: